My Places bar disappeared in Word 2003

[Olivier]

Hi,
I had to reinstall my computer and in Word 2003, when I click File Open, I
don't have on the left side the bar with the five icons (My Favorites,
Desktop, ...).

I don't want to add a place to the bar, I found plenty of questions about
that. I want the entire bar to appear.

Thanks
Olivier

 

[Graham Mayor]

Close Word and Outlook
Delete the registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\11.0\Common\Open Find\Places
Start Word and it will build a new default key.

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Graham Mayor - Word MVP


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[Olivier]

I did it but it doesn't work. I deleted the key, opened again Word. Yes, it
build a new key, but the places bar doesn't show.

Any other hint?

Olivier

 

[Graham Mayor]

Does it come back if you open Word in its safe mode (Hold the CTRL key
whilst starting)? If it does, see
http://www.gmayor.com/what_to_do_when_word_crashes.htm then
http://word.mvps.org/FAQs/AppErrors/ProbsOpeningWord.htm especially in
relation to normal.dot, add-in templates and the Word data key in the
registry. If not I am out of ideas.

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Graham Mayor - Word MVP


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[Olivier]

YES! It comes back when opening in safe mode.
I'll check your links and I'll write here what I found.
The truth is that after reinstalling Office, I took normal.dot from a backup
in order to recover settings and especially macros! I hope that I don't have
to crash that and have a brand new normal.dot.

But I have exactly the same problem with Excel (I didn't checked with ppt)
and if I open Excel in safe mode I also recover the places bar. This points
toward a registry problem and not a Normal.dot problem, I guess. It this
correct?

Thanks anyway.
Olivier

 

[Graham Mayor]

I agree - a registry issue. See if
http://www.windowsitpro.com/article...-2000s-open-and-save-common-dialog-boxes.html
fixes it. The item shows how to hide the bar. The converse to that would be
to display it.

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Graham Mayor - Word MVP


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[Olivier]

YES! EXACTLY!
I had to delete a key under 'Policies' subdirectory of Windows!
Thank you very much for support, I appreciate.

Olivier

 

[Graham Mayor]

You are welcome

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Graham Mayor - Word MVP


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