My SELECT NAMES in mail dialoge shows none of my contacts. Why?

[KENG]

Outlook 2003 ps2

Normally when I create a new message I can choose a name or copy to someone
else with the SELECT NAMES dialogue that appears from which I can select CC
and BCC recipients. There are suddenly no names appearing. All my 800 plus
contacts are still in CONTACTS, but they are no longer recognized by this
dialogue box. Can anyone help me remedy this issue so that they appear as
usual?

Thanks in advance,

 

[Brian Tillman]

Outlook 2003 ps2

Normally when I create a new message I can choose a name or copy to
someone else with the SELECT NAMES dialogue that appears from which I
can select CC and BCC recipients. There are suddenly no names
appearing. All my 800 plus contacts are still in CONTACTS, but they
are no longer recognized by this dialogue box. Can anyone help me
remedy this issue so that they appear as usual?

You've damaged the Outlook Address Book service somehow. See if this helps:
http://support.microsoft.com/kb/287563/en-us

 

[HawaiiM]

I am having the same problem. I followed all of the instructions on the link
you gave:

http://support.microsoft.com/kb/287563/en-us

I thought it would work, as my "show this folder as an email address book"
box was unchecked. However, I have checked it and my contacts folder names
are still not appearing when I try to select them to send an email. Any
other suggestions?

I really need to send out an email to a list of names tonight.

 

[Brian Tillman]

I am having the same problem. I followed all of the instructions on
the link you gave:


I thought it would work, as my "show this folder as an email address
book" box was unchecked. However, I have checked it and my contacts
folder names are still not appearing when I try to select them to
send an email. Any other suggestions?

Did you stop and restart Outlook? Address Book service changes often need
that.