my shift key dosen't work

J

John

therefore i am unable to create a capital letter by pushing the shift key or
i am unable to type a question mark
 
J

Jay Freedman

therefore i am unable to create a capital letter by pushing the shift key or
i am unable to type a question mark

Seeing that you don't have any capital letters in your post, I'll
guess that this is not just a problem in Word but in all programs.
That makes me think that your keyboard is broken. Try borrowing one
from another computer. If that works, buy a new keyboard -- they're
very inexpensive.
 
J

John

thanks jay for your feedback. i'm using a dell laptop and feel that the two
shift keys are ok but wondering if i have deactivated the keys somehow. for
example by pushing 'control / shift'. your thoughts...
 

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