Norton could be the culprit - it causes enough problems scanning mail.
Try this then:
Close Outlook. Find and rename outcmd.dat to .old. (If using Windows 2000
or XP, you will need to enable searching hidden and system folders.)
Once you have done so, reopen Outlook and it should open fine. You will
need to rebuild any custom toolbars or customizations as the file outcmd.dat
controls how the toolbars display. When it becomes corrupted, it will cause
Outlook to hang because it cannot create the toolbars that you expect.
--
Milly Staples [MVP - Outlook]
Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.
After furious head scratching, Brian asked:
| I disabled my add-ins, even removed the applications, with the
| exception of Norton AntiSpam. Still have the same problem. Any
| other possible reasons? A residual effect lingering from the add-ins?
| unfortunatedly, I can't remember when this started, just that
| recently it's been bothering me. Thank you very much for your help.
|
| "Milly Staples [MVP - Outlook]" wrote:
|
|| Toolbars not staying in place is usually the result of a badly
|| written add-in. Do you have any add-ins that you run in Outlook?
|| Try disabling them one by one until you find the culprit. Then
|| write that program's makers and ask that they update their software
|| to work properly.
||
|| --Â
|| Milly Staples [MVP - Outlook]
||
|| Post all replies to the group to keep the discussion intact. All
|| unsolicited mail sent to my personal account will be deleted without
|| reading.
||
|| After furious head scratching, Brian asked:
||
||| i'm using Office 2003. i place my toolbars where I want them but
||| they are not where I put them when I restart the application. Can I
||| get them to stay docked?
