my valid product key does not work for outlook 2007

K

kevin from ohs

i installed office 2007 with a valid product key. word, excel, etc. works
fine without asking for a product key. every time i open outlook it ask me
to start the business wizard, i close the wizard and then it asks me for a 25
digit product key. i enter the valid product key i used when i installed
office in the first place and it says it is invalid you have x times to use
outlook . . .

anyone else having this problem? and how to fix it. thanks in advance.
 
B

BillR [MVP]

It sounds like Outlook BCM is trying to run. You'll need a key for Outlook
BCM.
You *might* be able to remove the BCM data file from you profile via the
Mail icon in Control Panel.
 
D

DL

Probably by uninstalling all versions of office, including the trial
together with an activation assistant, rebooting & reinstalling from media
 

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