my word documents cannot be viewed by ANYONEnot on a MAC...HELP!!!!

[JCochranUSN]

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)

So my Microsoft Office 2008 used to work perfectly. Now, all of a sudden, NO ONE can read any of my files if they are on a regular PC. Whether I save as .docx, .doc, .rtf, whatever...it doesnt matter. NO ONE can open my files.

When i save the files and email them to myself and try to open on a PC, it doesnt carry over the .docx (or whatever extension) extension. I download the attachment and there is no file extension. If I rename the file on my PC to .doc/etc. and it tries to open in Word, it says Word needs a converter.

Does anyone have any ideas what happened here?
THANKS SOOOOO MUCH for your help.
JC

 

[John McGhie]

I suspect two things have happened:

1) On the PC, unless you are using Word 2007, you DO need a converter. If
you use Help>Check for Updates, Microsoft Software Update should go and get
it and install it for you.

2) You need to set your email program up to keep the file extensions.
Since you haven't said which one you're using, I can't tell you how.

Hope this helps

Version: 2008
Operating System: Mac OS X 10.5 (Leopard)

So my Microsoft Office 2008 used to work perfectly. Now, all of a sudden, NO
ONE can read any of my files if they are on a regular PC. Whether I save as
.docx, .doc, .rtf, whatever...it doesnt matter. NO ONE can open my files.

When i save the files and email them to myself and try to open on a PC, it
doesnt carry over the .docx (or whatever extension) extension. I download the
attachment and there is no file extension. If I rename the file on my PC to
.doc/etc. and it tries to open in Word, it says Word needs a converter.

Does anyone have any ideas what happened here?
THANKS SOOOOO MUCH for your help.
JC

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John McGhie, Microsoft MVP, Word and Word:Mac
Nhulunbuy, NT, Australia. mailto:[email protected]