Mystery Document - Corrupted?

M

MC

I was sent a Word document to edit and I had some real problems with it.
I'm not sure what platform it was created on, but more than likely it
was Windows, since it came from a (Canadian) government agency.

I could not select words or phrases with my mouse. I could, however
select them with the trackpad.

I was able to paste text but I couldn't paste/replace. The only way to
remove existing text was to use the delete keys.

I have Save As mapped to a keystroke. It didn't work in this document.

All other documents are behaving normally.

Corruption, or oculd it be something else?
 
J

John McGhie

Which version of Word are you using?

That sounds like the document has some VBA in it that is interfering with or
intercepting some of your customisations.

Cheers


I was sent a Word document to edit and I had some real problems with it.
I'm not sure what platform it was created on, but more than likely it
was Windows, since it came from a (Canadian) government agency.

I could not select words or phrases with my mouse. I could, however
select them with the trackpad.

I was able to paste text but I couldn't paste/replace. The only way to
remove existing text was to use the delete keys.

I have Save As mapped to a keystroke. It didn't work in this document.

All other documents are behaving normally.

Corruption, or oculd it be something else?

--
Don't wait for your answer, click here: http://www.word.mvps.org/

Please reply in the group. Please do NOT email me unless I ask you to.

John McGhie, Microsoft MVP, Word and Word:Mac
Sydney, Australia. mailto:[email protected]
 
M

MC

Version 12.0.1

I know I could upgrade, but it ain't broke and so I'm not inclined to
fix it.
 
M

MC

John McGhie said:
{Giggle} A hell of a lot has been fixed since 12.0.1 :)

I don't doubt it, but have also seen a hell of a lot of weeping, moaning
and gnashing of teeth about the various iterations since, and mine's
chugging along just fine.
 
C

CyberTaz

No disrespect for those who have had problems, but you have to take things
in the proper perspective... You rarely hear from anyone who *isn't* having
a problem. For each of those who are there are hundreds ‹ if not thousands ‹
of others who are not experiencing the difficulty.

I have 2008 installed on both a PPC running Tiger & an Intel Mac running
Leopard. Both installations have been kept up to date through 12.1.7 with no
issues on either system... None of the "can't find the program", Set Up
Assistant looping, etc. Please don't misunderstand ‹ I'm not claiming that
I'm some sort of Super-User exception to the rule. To the contrary, I'm
actually saying that if I as well as numerous others can install & update
without issue there must not be anything inherently flawed in the software.

Likewise, similar symptoms don't necessarily dictate the same specific
causes. The source of the problem for those who have them can very well be
distinctly different... That's why it's so hard to pinpoint, but the
implication is that the misfortunes are locally induced, whether
inadvertent, by accident, negligence, whatever. [I've also noticed that
there seem to be more & more converts from Windows PCs & can't help thinking
that they are treating Macs like PCs rather than learning the OS. Not long
ago there was an issue involving someone who was trying to use Console to
hack the OS for a simple adjustment that is provided for by a simple
checkbox in System Prefs.]

Long story short ‹ and I don't mean this in any condescending or chastising
way ‹ but the updates are developed & released for good reason. I'd venture
to guess that you regularly apply the OS X updates & there's no good reason
to not do the same with Office.

Regards |:>)
Bob Jones
[MVP] Office:Mac
 
C

Clive Huggan

A good point well made, Bob.

Clive
======


No disrespect for those who have had problems, but you have to take things
in the proper perspective... You rarely hear from anyone who *isn't* having
a problem. For each of those who are there are hundreds ‹ if not thousands ‹
of others who are not experiencing the difficulty.

I have 2008 installed on both a PPC running Tiger & an Intel Mac running
Leopard. Both installations have been kept up to date through 12.1.7 with no
issues on either system... None of the "can't find the program", Set Up
Assistant looping, etc. Please don't misunderstand ‹ I'm not claiming that
I'm some sort of Super-User exception to the rule. To the contrary, I'm
actually saying that if I as well as numerous others can install & update
without issue there must not be anything inherently flawed in the software.

Likewise, similar symptoms don't necessarily dictate the same specific
causes. The source of the problem for those who have them can very well be
distinctly different... That's why it's so hard to pinpoint, but the
implication is that the misfortunes are locally induced, whether
inadvertent, by accident, negligence, whatever. [I've also noticed that
there seem to be more & more converts from Windows PCs & can't help thinking
that they are treating Macs like PCs rather than learning the OS. Not long
ago there was an issue involving someone who was trying to use Console to
hack the OS for a simple adjustment that is provided for by a simple
checkbox in System Prefs.]

Long story short ‹ and I don't mean this in any condescending or chastising
way ‹ but the updates are developed & released for good reason. I'd venture
to guess that you regularly apply the OS X updates & there's no good reason
to not do the same with Office.

Regards |:>)
Bob Jones
[MVP] Office:Mac



I don't doubt it, but have also seen a hell of a lot of weeping, moaning
and gnashing of teeth about the various iterations since, and mine's
chugging along just fine.
 

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