Name and subject info missing from sent e-mail in entourage 2004

[Stephen Mallinson]

Hello All,
This is long, so sorry for that. I recently moved from Outlook 2007 on Win
XP to a new MAC book pro. I am using Entourage 2004 as my mail client
connected to exchange server on small business server 2003. Everything is
syncing OK, however I have a Windows Mobile 6 device that utilises push
e-mail directly with exchange server, this was working fine when outlook
2007 was used as my client, but now with Entourage, every time I reply or
create a new e-mail message on my mobile device and send it, when it syncs
with exchange and then entourage updates, these sent message appear in the
sent folder as expected, except sent name is blank and the subject says Œno
subject¹ and the message content is all messed up. This only happens when
mail is sent from the mobile device. If I send directly from entourage, the
sent message is just fine. Its driving me crazy... Any ideas.
Steve

 

[Mickey Stevens]

This is a known issue, documented here:
<http://support.microsoft.com/?kbid=926521>

Hopefully, it will be addressed in a future update.