"name could not be matched to a name in the address list"

[RussW]

Hello,

I setup a new ID along with an exchange account via the wizard when creating
an ID. O/S is 2003 and Exchange is 5.5. When trying to open Outlook to
configure for the first time after logging in as the new user, I put in the
exchange server name, then name under and click "check names", I get the
following error:
The name could not be resolved. The name could not be matched to a name in
the address list.
When I put another name in that I know has a active mailbox, it resolves ok.

Also, I'm trying to do this via a remote connection using TS.

Any ideas would be appreciated.

Thanks,
Russ

 

[Andreas Roeder]

Hello,

I setup a new ID along with an exchange account via the wizard when creating
an ID. O/S is 2003 and Exchange is 5.5. When trying to open Outlook to
configure for the first time after logging in as the new user, I put in the
exchange server name, then name under and click "check names", I get the
following error:
The name could not be resolved. The name could not be matched to a name in
the address list.
When I put another name in that I know has a active mailbox, it resolves ok.

Also, I'm trying to do this via a remote connection using TS.

Any ideas would be appreciated.

Thanks,
Russ

Hi Russ,
have you already checked this link?
http://support.microsoft.com/default.aspx?scid=kb;en-us;309622
Its for OL2000 but maybe it could be a help for OL2003, too!

 

[RussW]

Thank you for answering me Andreas!!! I will try this.

Russ