Need Advice for Re installation

[HankL]

I am using Microsoft Office Professional 2003. I have been using this
upgrade for about 4 years.
Lately I have been having issues with it and decided to uninstall and
reinstall it.
Prior to 2003 version upgrade, I was using Office 2000. Obviously, 2000 is
not installed on my computer.
I had disc 1 & 2 of Office 2000 saved in the event I needed to do a
reinstallation of 2003 UPGRADE.
In checking my 2000 disc I see that disc # 2 which is the disk I need in
order to be able to install 2003 UPGRADE
has a crack through the disc and it cannot be read for verification as
needed to UPGRADE.

Any suggestions as to what I can do so that I can use my 2003 installation?
Thank you in advance for your support and suggestions,

HankL

 

[db]

maybe this can help:

http://support.microsoft.com/kb/326246



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[Steve Rindsberg]

I am using Microsoft Office Professional 2003. I have been using this
upgrade for about 4 years.
Lately I have been having issues with it and decided to uninstall and
reinstall it.
Prior to 2003 version upgrade, I was using Office 2000. Obviously, 2000 is
not installed on my computer.
I had disc 1 & 2 of Office 2000 saved in the event I needed to do a
reinstallation of 2003 UPGRADE.
In checking my 2000 disc I see that disc # 2 which is the disk I need in
order to be able to install 2003 UPGRADE
has a crack through the disc and it cannot be read for verification as
needed to UPGRADE.

Any suggestions as to what I can do so that I can use my 2003 installation?
Thank you in advance for your support and suggestions,

MS no longer sells 2000 and probably doesn't have replacement media available.

Do you know someone else who has a copy? Borrow their CD to do your upgrade.
A copy of their CD should work too.

 

[dgmacmi]

I am using Microsoft Office Professional 2003. I have been using this
upgrade for about 4 years.
Lately I have been having issues with it and decided to uninstall and
reinstall it.
Prior to 2003 version upgrade, I was using Office 2000. Obviously, 2000 is
not installed on my computer.
I had disc 1 & 2 of Office 2000 saved in the event I needed to do a
reinstallation of 2003 UPGRADE.
In checking my 2000 disc I see that disc # 2 which is the disk I need in
order to be able to install 2003 UPGRADE
has a crack through the disc and it cannot be read for verification as
needed to UPGRADE.

Any suggestions as to what I can do so that I can use my 2003
installation?
Thank you in advance for your support and suggestions,

HankL

To install the Office 2003 upgrade you need Office 2000 Disc 1 {not 2}.
Disc 1 is mark Disc 1 and has a list a Office applications starting with
Word.

Can you borrow a friends copy of Office 2000 or Office XP. Any edition that
is a qualifying product for Office 2003 {retail or OEM}or the disc for
another qualifying product. What you need to prove a license {if ever asked}
are the Office 2000 discs cracked or not.

Don

 

[HankL]

I certainly have the Office 2000 disks. As indicated prior disc 2 has a
crack through it.
I uninstalled Office Professional 2003 and put in Disc #1 with Word, etc and
attempted to re-install
Office Professional 2003 and all I got was an error message saying that it
did not find a verification of the disc
I do not know anyone that has Office 2000.
I also have an upgrade copy of Office 2002 but do not know if that would
qualify as a verification disk

Any other suggestions would be appreciated.

Thanks,

HankL

 

[dgmacmi]

The upgrade copy of Office XP (2002) is a qualifying product and should
work. When installing a new computer, I always use my last upgrade disc.

When asked for a qualifying product, browse to the drive you are using not
to a folder on the old Office disc.

Other than selecting a folder on the disc vice the drive, I do not know
why the Office 2000 disc 1 did not work.

Don