need help importing a contact file

M

Melissa Lopez

i am trying to import a contact list. the file is a .csv
file. everytime i try i get this error message:

"File was not recognized. It could be the wrong file, a
version of the file type which is not supported by the
translator, or the file might be corrupt."


HELP ME, its not any of those options!!!
 
K

Karl Timmermans

If the CSV file was created with something like Excel - then I'd suggest
re-installing your import drivers in Outlook. If the file has been created
by another program - suggest you make sure it's a valid CSV file (not
everything is created equal). One thing to try is opening the file in Excel.
If it opens up correctly then just re-save it and try importing again. If
Outlook still can't import - then you more then likely have a direct Outlook
issue (re: available import drivers) as mentioned initially.

Karl
--
__________________________________________
Karl Timmermans - The Claxton Group
ContactGenie - Importer 1.3 / DataPorter 2.0
"Power contact importers for MS Outlook '2000/2003"
http://www.contactgenie.com
 

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