need help scanning into word

R

R. Dillon

I need help scanning into word. I have an EPSON 1250
scanner that is suppose to scan 2 or more pages into one
word file.I can not get it to work. Epson says it is the
soft ware. I can not get the Microsoft Custmer Service
site, it keeps running me around in circles. Can any one
help? Thanks, R. Dillon
 
S

Suzanne S. Barnhill

This is nothing to do with Microsoft. Your Epson scanner undoubtedly came
with OCR software (probably a "lite" version), and that's what you should be
using. Possibly it has installed an add-in in Word to allow you to scan
directly into Word, but often these add-ins are written for earlier versions
and don't function or cause problems in current versions of Word.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://www.mvps.org/word
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.
 

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