need help using outlook express!

[Adam Douglas]

Hello

I have never used outlook express before, but a friend asked me to set up a
PC for her mum, which was simple enough - other than it is beyond me how to
use Outlook. I have followed what seems logic to set up outlook to get and
send emails from her account - and it simply fails all the time.

I used server names:

pop.freeserve.co.uk
smtp.freeserve.co.uk

The account she has is a broadband connection, account name format:

(e-mail address removed)

I even tried to set up my PC to pick up my yahoo webmail, followed the
instructions on yahoo.com exactly and it constantly failed saying "password
invalid" (but i checked I had the right password by signing into the
webmail)

I am guessing everyone here must know how to use freeserve... am wondering
if anyone can help or point me in the direction of some idiot proof
instructions before it sends me mad!

Adam

 

[Adam Douglas]

This might help:

This is the error message I get with my own yahoo account:

"There was a problem logging onto your mail server. Your Password was
rejected. Account: 'pop.mail.yahoo.com', Server: 'pop.mail.yahoo.com',
Protocol: POP3, Server Response: '-ERR invalid user/password', Port: 995,
Secure(SSL): Yes, Server Error: 0x800CCC90, Error Number: 0x800CCC92"

I am 100% certain I am entering the right password. Ive copied and pasted
what I put in into the web page to sign in and was succesful

 

[Brian Tillman]

I have never used outlook express before, but a friend asked me to
set up a PC for her mum, which was simple enough - other than it is
beyond me how to use Outlook.

Outlook and Outlook Express are completely different programs. For Outlook
Express issues, see
news://msnews.microsoft.com.microsoft.public.outlookexpress.general and
http://www.insideoutlookexpress.com/