Need Help w/Other Browsers

T

TaxTalkOnline

Am using Publisher 2003. It works great on IE but am being told by customers
that there are problems on Mozilla, Firefox, etc. Also, when customers pull
it up on there mobile phones there are no graphics and the pages are out of
sequence. Can anyone tell me how to make these work?

URL is http://TaxTalkOnline.com

Really appreciate the help and assistance. Am new to this web stuff but
learning something new everyday.
 
D

DavidF

First of all if you are using a Master Page in your document, then don't.
This works fine in a print doc, but not a web doc. Go to View > Master Page.
If you have anything on the master page, move it to the main document page.
If it is blank, then move on to the next step.

Go to Tools > Options > Web tab and uncheck "Rely on VML..." and "Allow
PNG....".

Then you will want to compress the images and graphics. Reference: Compress
graphics file sizes to create smaller Publisher Web pages:
http://office.microsoft.com/en-us/publisher/HA011266301033.aspx

Now run the design checker under Tools to see if that spots any other
errors.

Produce new HTML files and upload.

Then download and install FF, so that you can view the pages yourself. This
is part of web design. If you get your pages to look good and work well in
IE and FF, then they will work in most other browsers.
http://en.www.mozilla.com/en/firefox/

DavidF
 
T

TaxTalkOnline

David, really appreciate the step by step. It was great! BUT, now am having
the following challenges. In mozilla all my links are not working. Mostly
they are the NAV Bar on the bottom and then on some pages
(I.e.http://www.taxtalkonline.com/index_files/how.htm) the return to service
link at the top right does not work.

The second challenge that I have is when I log onto a mobile phone I now get
the pictures/images, nav bars etc. BUT it is all jumbled up. The layout did
not stick.

Would appreciate more advice and help!!
--
Thank You-

Kevin


DavidF said:
First of all if you are using a Master Page in your document, then don't.
This works fine in a print doc, but not a web doc. Go to View > Master Page.
If you have anything on the master page, move it to the main document page.
If it is blank, then move on to the next step.

Go to Tools > Options > Web tab and uncheck "Rely on VML..." and "Allow
PNG....".

Then you will want to compress the images and graphics. Reference: Compress
graphics file sizes to create smaller Publisher Web pages:
http://office.microsoft.com/en-us/publisher/HA011266301033.aspx

Now run the design checker under Tools to see if that spots any other
errors.

Produce new HTML files and upload.

Then download and install FF, so that you can view the pages yourself. This
is part of web design. If you get your pages to look good and work well in
IE and FF, then they will work in most other browsers.
http://en.www.mozilla.com/en/firefox/

DavidF
 
D

DavidF

Kevin,

The Publisher coding engine basically produces two sets of code...one for IE
and one for other browsers. The code that FireFox loads results in the
horizontal navbar at the bottom of your page being converted to an image
which kills the links. The code also kills the links in text boxes with
active links, such as your "return to service" link, when the text box is
grouped with another design element.

On page: http://www.taxtalkonline.com/index_files/how.htm your "return to
service" text box has been converted to an image in both IE and FF. You can
try to left click, drag, to select the text and you will see that you can't
in either FF or IE, even though the links still work in IE.

The solution is fairly easy. Just ungroup the "return to service" text box
from the line below it, and anything else it is grouped with, and the link
will work in FF. Just click on the text box, and go to Arrange >
Ungroup...or click the box below the group to ungroup.

The same is true of your bottom navbar. Select it, and go to Arrange >
Ungroup and you will be warned that ungrouping means that the Wizard will no
longer control this navbar. That means that if you add a page in the future,
the navbar wizard will add that page to your vertical navbar, but not your
horizontal navbar. You will have to manually edit the horizontal navbar and
the page link. You will also have to go to each page and ungroup the bottom
navbar.

One tip though...these horizontal navbar text boxes are still synchronized
to a each other, to a point. If you add a page to your publication, and
manually edit and add that link to the navbar on the first page, the edit
will be automagically reflected in each page...you won't have to edit each
page.

I would suggest that you make a backup copy of your file to experiment with
just in case something goes wrong. Once you ungroup the bottom navbar from
the vertical one, there is no going back.

Now as to your problem with the pages not viewing correctly on a mobile
phone...tough...you shouldn't be using a phone to browse the web anyway ;-)
Seriously, I am not sure you can do much about this, as most web pages don't
view correctly on phones. I think the few that do have code and pages that
are specifically designed for phones. This is way beyond the scope of
Publisher web pages.

DavidF

TaxTalkOnline said:
David, really appreciate the step by step. It was great! BUT, now am
having
the following challenges. In mozilla all my links are not working. Mostly
they are the NAV Bar on the bottom and then on some pages
(I.e.http://www.taxtalkonline.com/index_files/how.htm) the return to
service
link at the top right does not work.

The second challenge that I have is when I log onto a mobile phone I now
get
the pictures/images, nav bars etc. BUT it is all jumbled up. The layout
did
not stick.

Would appreciate more advice and help!!
 
T

TaxTalkOnline

David, you are awesome! We are batting 900. Actually I deleted the bottom
horizontal nav bar and created my own. Easy and fast and works great in FF.
Also, I fixed the links and even some of the pictures.

Would like to find out more information about getting it to come up
correctly on a mobil device. Any place you can point me for information
would be appreciated.
 
D

DavidF

Kevin,

Glad the fixes worked. I have in the past given instructions on how to build
your own navbar, but just recently discovered the ungrouping fix, which
seemed a bit easier. But whatever works...there certainly is no one way to
do things.

Sorry, but I have no idea on where to point you. I will reiterate that I
think that trying design a site so that it will view on a mobile device is
beyond Publisher. Among other reasons, Publisher produces static pages with
absolute positioning. I think you would probably need software that serves
up "variable" pages, and the solution is likely to be server side. You might
take a look at the information posted in
microsoft.public.dotnet.framework.aspnet.mobile

Personally, I think that designing your pages for mobile devices might be a
waste of time. I do think that taking the time to design your pages so that
they work for both IE and FF is worthwhile. Those pages will render on most
browsers. After that I think you have reached the point of diminishing
returns...you are putting a lot of time and energy into something for a very
few people. Think about who your target market is. Do you really think those
people will want to view your site over a mobile device? Just my opinion...

DavidF
 

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