need hotfix 896253 for Outlook

[DavidNZBT]

http://support.microsoft.com/default.aspx?scid=kb;en-us;896253

I need the hotfix file listed in the above link. I'm getting the run around
between microsoft and the computer manufacturer. Please...does anyone know
how I may obtain this file without paying microsoft tech support fees.

TIA

 

[Brian Tillman]

http://support.microsoft.com/default.aspx?scid=kb;en-us;896253

I need the hotfix file listed in the above link. I'm getting the run
around between microsoft and the computer manufacturer. Please...does
anyone know how I may obtain this file without paying microsoft tech
support fees.

If the article mentions a hotfix, it will also give instructions on how to
obtain it. And, in fact, this one does, so perhaps you should read it
again. Here's an excerpt:
---------------
To resolve this problem immediately, contact Microsoft Product Support
Services to obtain the hotfix. For a complete list of Microsoft Product
Support Services phone numbers and information about support costs, visit
the following Microsoft Web site:

http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note In special cases, charges that are ordinarily incurred for support
calls may be canceled if a Microsoft Support Professional determines that a
specific update will resolve your problem. The usual support costs will
apply to additional support questions and issues that do not qualify for the
specific update in question.