Need MVP - Msg Interface/Unknown error msg - Specifics noted

M

MeetingMountainMan

I can see from all the posts that this is a tough one. Will be as
specific as possible and appreciate any help:
USING: Outlook 2003 on Win XP system.
PROBLEM: In the email application of Outlook only, cannot do copy,
paste,etc.), not able to forward the email, no cc available, won't access the
address book...however can type in an address and it sends fine.
ERROR MSG: Upon attempting to do any of those functions - "The message
interface has returned an unknown error. If the problem persists, restart
Outlook."
ACTIONS TRIED SO FAR:
1. Restarted Outlook
2. Restarted Computer
3. Emptied Deleted files folder (actually that was already done)
4. Used Inbox Repair Tool (found errors and said it repaired them but did
not fix this)
5. Used the Detect & Repair Office feature
6. Created a new profile. didn't seem to make any difference.
7. Tried with Word as the email format and without Word. Same problem
8. Changed batteries in mouse.
All other features of Outlook working fine and right mouse menu works in all
other features too.
I'm stumped.
 

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