NEED OLD PRODUCT KEY

[Chuck]

I inherited my father-in-laws Toshiba laptop, and it was squirrelly so I
brought it to an authorized Toshiba repair shop and they erased everything
and reloaded the original software (Windows & Office). But, I don't have any
of his old disks so I don't have the product key for all the office programs.
The Toshiba guy said to ask MS because they should have it on file from when
my f-i-l originally bought it.

 

[Milly Staples [MVP - Outlook]]

You may find the following Microsoft Knowledge Base Article applies:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware.
http://support.microsoft.com/default.aspx?scid=kb;[ln];326246

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact.
How to ask a question: http://support.microsoft.com/KB/555375


After furious head scratching, Chuck asked:

| I inherited my father-in-laws Toshiba laptop, and it was squirrelly
| so I brought it to an authorized Toshiba repair shop and they erased
| everything and reloaded the original software (Windows & Office).
| But, I don't have any of his old disks so I don't have the product
| key for all the office programs. The Toshiba guy said to ask MS
| because they should have it on file from when my f-i-l originally
| bought it.