Need password to access Entourage

R

Rita Geiger

I installed Leopard a week ago. When I turn on my computer and open Entourage,
I¹m asked to provide my password in order to retrieve messages. I¹ve never
had to do this before and since I¹m the sole operator of my computer in my
home I really don¹t need password protection. I¹ve gone to Keychain Access in
Utilities and marked ³Allow all applications to this item² for my pop.central
acc¹t. That did NOT solve my problem. I also ran Repair Permissions but that
didn¹t solve it either. Help! I don¹t want to have to type my password every
time I open Entourage.

This happened to me first time as well - it has to do with the keychain
being replaced.

If, in the dialog you were presented with, you checked 'add to keychain',
the new password should stick again, and this should be a once-only request
(it was for me).

If it doesn't stick, open the keychain and run 'keychain first aid' from the
'keychain access' menu. That should put any problems right.

--
BarryW
Microsoft MVP (see http://www.microsoft.com/mvp for details)
Visit the Entourage User's Weblog for hints tips & troubleshooting for
Microsoft entourage: http://www.barryw.net/weblog

I tried your suggestions and neither worked. I am really getting
frustrated. Do I need to call Microsoft or Apple?
 
B

Barry Wainwright [MVP]

I tried your suggestions and neither worked. I am really getting frustrated.
Do I need to call Microsoft or Apple?

Neither, yet :)

Open the keychain and find the items that are causing the problem. Delete
them, and let Entourage re-create them.

Please report back.
 

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