A
Andrew
Hello,
Can anyone help me get the patch for the Visio 2000 Cross-
Functional flowchart bug (289815). I am completely lost as
to how to obtain this fix. I wish I could just download it
and fix the problem.
Thanks
Andrew
http://support.microsoft.com/default.aspx?scid=kb;en-
us;289815&Product=visio2k
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
SYMPTOMS
When you change the measurement units in Page Setup, or
the routing style, and then save the drawing, the
drawing's flowchart shapes are incorrectly aligned the
next time you open the drawing.
NOTE: If Automation events are not enabled (on the Tools
menu, click Options, and then click the Advanced tab), or
you open the drawing in read-only mode, this problem does
not occur.
CAUSE
This problem occurs when there is a difference between the
measurement units for page width/height, and the page and
drawing scales. The problem typically occurs when the page
width/height settings are set to inches, and the
page/drawing scales are set to millimeters.
This difference in measurement units causes Visio to view
the flowchart shape values for PinX/PinY, and either
User.xRight/User.xLeft or User.yTop/User.yBottom, as the
same measurement units as the page scale, which is
typically in millimeters. Therefore, the shapes shift
towards the zero axis.
RESOLUTION
A supported fix is now available from Microsoft, but it is
only intended to correct the problem that is described in
this article. Apply it only to computers that are
experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support
Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and
information about support costs, visit the following
Microsoft Web site:
Can anyone help me get the patch for the Visio 2000 Cross-
Functional flowchart bug (289815). I am completely lost as
to how to obtain this fix. I wish I could just download it
and fix the problem.
Thanks
Andrew
http://support.microsoft.com/default.aspx?scid=kb;en-
us;289815&Product=visio2k
STATUS
Microsoft has confirmed that this is a problem in the
Microsoft products that are listed at the beginning of
this article.
SYMPTOMS
When you change the measurement units in Page Setup, or
the routing style, and then save the drawing, the
drawing's flowchart shapes are incorrectly aligned the
next time you open the drawing.
NOTE: If Automation events are not enabled (on the Tools
menu, click Options, and then click the Advanced tab), or
you open the drawing in read-only mode, this problem does
not occur.
CAUSE
This problem occurs when there is a difference between the
measurement units for page width/height, and the page and
drawing scales. The problem typically occurs when the page
width/height settings are set to inches, and the
page/drawing scales are set to millimeters.
This difference in measurement units causes Visio to view
the flowchart shape values for PinX/PinY, and either
User.xRight/User.xLeft or User.yTop/User.yBottom, as the
same measurement units as the page scale, which is
typically in millimeters. Therefore, the shapes shift
towards the zero axis.
RESOLUTION
A supported fix is now available from Microsoft, but it is
only intended to correct the problem that is described in
this article. Apply it only to computers that are
experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support
Services to obtain the fix. For a complete list of
Microsoft Product Support Services phone numbers and
information about support costs, visit the following
Microsoft Web site: