need required translator to import how to do it

M

momma

When I attempt to import or export calendars or contacts to CSV file I get
the following error
messge: Microsoft cannot start the required translator. This feature is not
currently installed... Would you like to install?" When I click yes, I get
the following message: "The feature you are trying to use is on a CD-ROM
that s not available" PLEASE HELP IM DESPERATE
 

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