S
SteveG
I upgraded my Office 2003 to Office SB 2007, a couple of weeks ago, including
Outlook 2007, BCM and Accounting Express, without a hitch. However, after the
Windows Update of February 26, 2010, my system (Vista Home Premium 32-bit -
3GB RAM 250GB HDD w/62% available) crashed.
I re-started into Safe Mode and verified all was OK. Then rebooted into
Normal mode. Outlook, Word, Excel, etc. all started fine, but I noticed that
the Business Contact Manager was missing from the left vertical panel of
Outlook 2007 and Accounting Express was not to be found.
So, I tried re-installing both from Disc 2. That too failed, with a message
to see the log.txt file for the reason of the failure, which is:
Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Home Edition Service Pack 2 (Build 6002)
Time : Sun Mar 07 17:44:06 2010
Machine : STEVE-HP
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : SQL Server Database Services
Error : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : SQL Server Database Services
Error : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQL.log
Last Action : DetectExistingData
Error String : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again.
Error Number : 28111
--------------------------------------------------------------------------------
SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.
Time : Sun Mar 07 17:45:58 2010
List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SCC.log
============================================
I tried renaming the \Data directory to \Data_Old and re-installing, but
that didn't work either. Right now, I'm out of ideas and "help" directions.
Your help, advice, ad/or directions would be greatly appreciated.
Thank you.
Outlook 2007, BCM and Accounting Express, without a hitch. However, after the
Windows Update of February 26, 2010, my system (Vista Home Premium 32-bit -
3GB RAM 250GB HDD w/62% available) crashed.
I re-started into Safe Mode and verified all was OK. Then rebooted into
Normal mode. Outlook, Word, Excel, etc. all started fine, but I noticed that
the Business Contact Manager was missing from the left vertical panel of
Outlook 2007 and Accounting Express was not to be found.
So, I tried re-installing both from Disc 2. That too failed, with a message
to see the log.txt file for the reason of the failure, which is:
Microsoft SQL Server 2005 9.00.2047.00
==============================
OS Version : Home Edition Service Pack 2 (Build 6002)
Time : Sun Mar 07 17:44:06 2010
Machine : STEVE-HP
Product : Microsoft SQL Server Setup Support Files (English)
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLSupport_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server Native Client
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLNCLI_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server VSS Writer
Product Version : 9.00.2047.00
Install : Successful
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SqlWriter_1.log
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : SQL Server Database Services
Error : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : SQL Server Database Services
Error : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again
--------------------------------------------------------------------------------
Machine : STEVE-HP
Product : Microsoft SQL Server 2005 Express Edition
Product Version : 9.1.2047.00
Install : Failed
Log File : C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQL.log
Last Action : DetectExistingData
Error String : SQL Server Setup cannot write system databases to
c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Template Data\, because
it contains files from a previous installation. To continue, move the
databases from the specified folder, or specify a different installation
folder. Then run SQL Server Setup again.
Error Number : 28111
--------------------------------------------------------------------------------
SQL Server Setup failed. For more information, review the Setup log file in
%ProgramFiles%\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt.
Time : Sun Mar 07 17:45:58 2010
List of log files:
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Core(Local).log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLSupport_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQLNCLI_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SqlWriter_1.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SQL.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Datastore.xml
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_.NET Framework 2.0.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SNAC.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Core.log
C:\Program Files\Microsoft SQL Server\90\Setup Bootstrap\LOG\Summary.txt
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_Support.log
C:\Program Files\Microsoft SQL Server\90\Setup
Bootstrap\LOG\Files\SQLSetup0008_STEVE-HP_SCC.log
============================================
I tried renaming the \Data directory to \Data_Old and re-installing, but
that didn't work either. Right now, I'm out of ideas and "help" directions.
Your help, advice, ad/or directions would be greatly appreciated.
Thank you.