T
tweiss
I have Entourage 11.3.6 running on an intell Mac with 10.4.11. I have
POP. The problem I'm going to describe has increased over the last
month to 6 weeks. For over a year I have had no problem with
Entourage.
Beginning approximately 6 weeks ago (give or take) I began having the
following issues:
l) When trying to send an email - usually either to a group or by
hitting "reply" I would get a message saying "unable to connect to
server account ...." I would then rebuild the data base, hit send
and receive and the email will go with no further difficulties.
Initially this was once a week or so then every few days - now it is
happening daily. As soon as I rebuild the data base, the email goes
and I don't get a message. Obviously this is progressive and I need to
find a way to fix it permanently, or I'll be rebuilding the data base
several times a day.
2) stored email messages are migrating between folders. This is very
odd. For example, I store emails for Mac information in one file -
book orders (with Amazon, for example) in another. Some days I'll find
book orders in the Mac info file - and I haven't put them there.
Another file might find a current email located amongst emails dating
from 2005. This appears to be completely random and with no
predictability.
What can I do to correct these problems - which are becoming more
pressing as time passes? Will I need to completely reinstall
Entourage? I installed the Office update and another one today.
Thanks for your help.
POP. The problem I'm going to describe has increased over the last
month to 6 weeks. For over a year I have had no problem with
Entourage.
Beginning approximately 6 weeks ago (give or take) I began having the
following issues:
l) When trying to send an email - usually either to a group or by
hitting "reply" I would get a message saying "unable to connect to
server account ...." I would then rebuild the data base, hit send
and receive and the email will go with no further difficulties.
Initially this was once a week or so then every few days - now it is
happening daily. As soon as I rebuild the data base, the email goes
and I don't get a message. Obviously this is progressive and I need to
find a way to fix it permanently, or I'll be rebuilding the data base
several times a day.
2) stored email messages are migrating between folders. This is very
odd. For example, I store emails for Mac information in one file -
book orders (with Amazon, for example) in another. Some days I'll find
book orders in the Mac info file - and I haven't put them there.
Another file might find a current email located amongst emails dating
from 2005. This appears to be completely random and with no
predictability.
What can I do to correct these problems - which are becoming more
pressing as time passes? Will I need to completely reinstall
Entourage? I installed the Office update and another one today.
Thanks for your help.