Need to reinstall Outlook (and office, too)

[hostrows]

My computer received a virus and now Outlook will not allow me to click on a
hyperlink embedded in the message body. It says that I must reinstall
Outlook. Will I lose all my email messages and calendar appoints, tasks,
etc? Should I them so I can reimport them? Thanks.

 

[Diane Poremsky [MVP]]

version of outlook? did you try a detect and repair? You should not lose
anything with a detect and repair or reinstall.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

 

[hostrows]

I have outlook 2003. the error is that hlink.dll is missing or wrong. In
fact, when I got notification that you had responded, I clicked on the link
to take me to your response and it failed with same error. I tried detect
and repair and that did not resolve the issue either. Do you have any other
suggestions? Thank you.

version of outlook? did you try a detect and repair? You should not lose
anything with a detect and repair or reinstall.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

My computer received a virus and now Outlook will not allow me to click on
a
hyperlink embedded in the message body. It says that I must reinstall
Outlook. Will I lose all my email messages and calendar appoints, tasks,
etc? Should I them so I can reimport them? Thanks.

 

[Diane Poremsky [MVP]]

see if the steps in this KB help:
http://support.microsoft.com/kb/813726

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

I have outlook 2003. the error is that hlink.dll is missing or wrong. In
fact, when I got notification that you had responded, I clicked on the
link
to take me to your response and it failed with same error. I tried detect
and repair and that did not resolve the issue either. Do you have any
other
suggestions? Thank you.

version of outlook? did you try a detect and repair? You should not lose
anything with a detect and repair or reinstall.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Author, Google and Other Search Engines (Visual QuickStart Guide)



Join OneNote Tips mailing list: http://www.onenote-tips.net/

My computer received a virus and now Outlook will not allow me to click
on
a
hyperlink embedded in the message body. It says that I must reinstall
Outlook. Will I lose all my email messages and calendar appoints,
tasks,
etc? Should I them so I can reimport them? Thanks.