Need to repair an Office 2003 installation

[PT]

I use Office 2003. I began to upgrade PowerPoint 2003 to PowerPoint 2007,
but canceled the operation midway through the initial phase. The progress
bar reversed direction, and after several minutes Office Setup reported that
the setup had been successfully canceled.



However, immediately afterward, and continuing forward I noted a peculiarity
in starting up the 2003 versions of Excel, Word and PowerPoint.



These three programs open with the usual splash screen. But then for a
fraction of a second I see a message that Windows Installer is starting.
The message flashes then disappears, and Excel and Word load normally.



This doesn't occur with starting up Access 2003 nor Publisher 2003. I also
have OneNote 2007 installed, and it seems unaffected as well



But Outlook 2003 is worse. Starting it produces this error message.

Cannot start MS Outlook. MAPI32.DLL is corrupt or the wrong version .
Please reinstall Outlook.



I assume I should run the "detect and repair", but need guidance. When I
started that service Office asked for the installation source. I assume
that means the original 2003 CD's. But of course there have been various
Office Updated over the past six years.



So please advise. It's not an emergency, since the only programs of these
which I currently use are Excel, Word and OneNote.

 

[neo [mvp outlook]]

With all e-mail enabled applications closed and assuming an english system,
try renaming MSMAPI32.DLL to MSMAPI32.DLL.OLD under \program files\common
files\system\msmapi\1033. The next time you start Outlook, the installer
should kick off and bring in the last known good version of this file from
the MSOCache folder which is at the root of one your hard drives.

/neo

 

[PT]

I followed this procedure, but still get the message that the file is
corrupt and to reinstall Outlook. What's the procedure for doing the
overall repair?

--

PT

With all e-mail enabled applications closed and assuming an english
system, try renaming MSMAPI32.DLL to MSMAPI32.DLL.OLD under \program
files\common files\system\msmapi\1033. The next time you start Outlook,
the installer should kick off and bring in the last known good version of
this file from the MSOCache folder which is at the root of one your hard
drives.

/neo

 

[neo [mvp outlook]]

Add/Remove programs in the control panel is where you can do a
reinstall/repair. Hopefully you don't have to resort to uninstalling all
Office family products and reinstall each.

I followed this procedure, but still get the message that the file is
corrupt and to reinstall Outlook. What's the procedure for doing the
overall repair?

 

[PT]

When I try to request the repair in Control Panel, MS prompts for the
installation source. Am I correct to assume it wants the Office 2003 CD

 

[neo [mvp outlook]]

Correct and then you will have to reapply (or apply) Office 2003 Service
Pack 3 to be somewhat current.

 

[PT]

Trouble: I put the original Office 2003 Professional Disk in the CD drive,
and waited for it to spin up. Then in CP | Add/Remove, I clicked Remove. I
still get the same message:

"The installation Source for this product is not available. Verify
that the source exisits and that you can access it".

So I can't either repair or uninstall at this point.

Browsing the CD, I find it holds the following folders: FILES and MSDE2000
plus a dozen or more .CAB's.

There must be a way to remove the Office Suite and start over.

Please help

 

[neo [mvp outlook]]

You can use the LISTool from Microsoft to remove any references in the
registry to what is called the Local Installation Source. This should let
you revert back to using the CD.

http://www.microsoft.com/downloads/...A3-695B-42C3-9045-B812BA0FED3E&displaylang=en

 

[PT]

I also came across the link below. Is this likely to be useful?

http://support.microsoft.com/kb/295823

 

[neo [mvp outlook]]

I've never used this tool because I have never had Office flake on me enough
where the uninstall would fail after using the LISTool. About the farthest
I have had to go with a messed up Office 2003 install is use LISTool to
delete/purge the local installation source, uninstall Office 2003 via
add/remove programs and then use MSIZAP to purge the \windows\installer
folder failed patch (.msp) files.