Network drive disappears when opening publisher document

[John Aldrich]

Windows 2003 SBS server, active directory domain, Windows XP Pro
client, Microsoft Office Pro 2003.

I have a user who had a Microsoft Publisher document he was working on.
He has been storing it on a mapped network drive and opening it from
there. However, a couple days ago for some reason, whenever he tried to
open the document directly from the network drive, his computer was
completely losing the drive to the point that I, as the network admin,
had to go and remove his computer from the domain and add it back again
to even see the network share.

If he copies the document to his local drive, and then opens it, there
is no problem, only if he tries to open it directly from the network
drive.

I saw a post in here that publisher is "not network friendly." Do you
think that could be what's causing the PC to lose the share?

 

[Ed Bennett]

If he copies the document to his local drive, and then opens it, there
is no problem, only if he tries to open it directly from the network
drive.

I saw a post in here that publisher is "not network friendly." Do you
think that could be what's causing the PC to lose the share?

Quite possibly. Publisher can be very unpredictable when opening from or
saving to network drives. The workaround is the recommended way of using
Publisher files on networks.

 

[John Aldrich]

Quite possibly. Publisher can be very unpredictable when opening from or
saving to network drives. The workaround is the recommended way of using
Publisher files on networks.

Thanks, Ed. That's good to know. I'll make sure that anyone who needs
to work in Publisher here knows to only "back up" their document to the
server. 'Preciate the help!