Network problem in Word 2003

[Doug]

I have recently migrated my workgroup templates to a new server, which by
the way is a PITA. The new server has a different name than the old server,
so the template paths all had to be changed. I wrote a macro that opened
every one of our Word docs, changed the template path for docs based on
workgroup templates, & saved the files. This worked for 99% of the
documents -- they open fine with the old server taken offline.

However, I have a few documents that refuse to open when the old server is
offline. They open fine if I plug the server bI've checked the path of the
attached templates for these docs, & they are correct. Eg, the templates are
\\newserver\templates\letter.dot, instead of
\\oldserver\templates\letter.dot. When we try to open these documents, we
get an hourglass that never times out -- no error messages. I've changed
Macro Security to Medium, but we never get a prompt to enable macros. So I
don't think it's an issue with an autoexec macro.

I also checked the status of open files on the old server when a user opens
one of the documents in question, and no files show as open.

Still, if I unplug the old server from the network, I can't open these Word
docs.

Any suggestions?

Thanks,

--Doug

 

[Terry Farrell]

Doug

Our system Admin resolved the problem by putting Redirect in the Active
Directory so that any request looking for the old location of the template
gets diverted to the new location.