New Computer

[Vince]

HELP !!
My old computer died and I need to load my Word & Excel upgrades to my new computer. I no longer have the oringinal older version disks/CD's that allowed me to do the upgrades

What do I need to do?

 

[Gyorgy Moldova [MCSE, MVP]]

You must get a set of the previous disks.if you are in the US see
microsoft.com/usa or microsoft.com/worldwide for phone numbers. someone will
get in touch with you.

G.

HELP !!!
My old computer died and I need to load my Word & Excel upgrades to my new

computer. I no longer have the oringinal older version disks/CD's that
allowed me to do the upgrades.

 

[Ringwood]

HELP !!!
My old computer died and I need to load my Word & Excel upgrades to my new

computer. I no longer have the oringinal older version disks/CD's that
allowed me to do the upgrades.

What do I need to do?

ebay?

 

[Cerridwen]

HELP !!!
My old computer died and I need to load my Word & Excel upgrades to
my new computer. I no longer have the oringinal older version
disks/CD's that allowed me to do the upgrades.

What do I need to do?

Buy another licence.


Well that's pretty daft now, isn't it? You should never lose/sell/give away
the qualifying product (indeed, it's a stipulation of the EULA) that you
keep the QP as its licence becomes, in effect, integrated into the upgrade
(think of it as the 'other half'). Because you no longer have the QP(s), you
are no longer entitled to use the upgrades.

 

[Vince]

----- Cerridwen wrote: -----

HELP !!!
My old computer died and I need to load my Word & Excel upgrades to
my new computer. I no longer have the oringinal older version
disks/CD's that allowed me to do the upgrades.

Buy another licence.


Well that's pretty daft now, isn't it? You should never lose/sell/give away
the qualifying product (indeed, it's a stipulation of the EULA) that you
keep the QP as its licence becomes, in effect, integrated into the upgrade
(think of it as the 'other half'). Because you no longer have the QP(s), you
are no longer entitled to use the upgrades.

I guess I need to clarify something. Everything that I didn't need was in storage, including old manuls disk/cd's, computer parts, etc and this time last year my storage burned down & I everything that was in it.

 

[Gyorgy Moldova [MCSE, MVP]]

if you don't have sth to prove your license for the upgrade base (the old
version) then sorry, you can't use the upgrade ver.

----- Cerridwen wrote: -----


Buy another licence.


Well that's pretty daft now, isn't it? You should never lose/sell/give away
the qualifying product (indeed, it's a stipulation of the EULA) that you
keep the QP as its licence becomes, in effect, integrated into the upgrade
(think of it as the 'other half'). Because you no longer have the QP(s), you
are no longer entitled to use the upgrades.

I guess I need to clarify something. Everything that I didn't need was in

storage, including old manuls disk/cd's, computer parts, etc and this time
last year my storage burned down & I everything that was in it.

 

[Martin]

----- Cerridwen wrote: -----


Buy another licence.


Well that's pretty daft now, isn't it? You should never lose/sell/give away
the qualifying product (indeed, it's a stipulation of the EULA) that you
keep the QP as its licence becomes, in effect, integrated into the upgrade
(think of it as the 'other half'). Because you no longer have the QP(s), you
are no longer entitled to use the upgrades.

I guess I need to clarify something. Everything that I didn't need was in

storage, including old manuls disk/cd's, computer parts, etc and this time
last year my storage burned down & I everything that was in it.
If it was O2000 or later, you need to contact MS for replacements (you may
need some proof of original ownership). If it was pre-2000 then either ebay,
or if you can find someone with a qualifying product, borrow the CD (but I
didn't say that, it was my keyboard mistyping!).

 

[Cerridwen]

----- Cerridwen wrote: -----

upgrades to > my new computer. I no longer have the oringinal
older version > disks/CD's that allowed me to do the upgrades.

Buy another licence.


Well that's pretty daft now, isn't it? You should never
lose/sell/give away the qualifying product (indeed, it's a
stipulation of the EULA) that you keep the QP as its licence
becomes, in effect, integrated into the upgrade (think of it as
the 'other half'). Because you no longer have the QP(s), you are
no longer entitled to use the upgrades.

I guess I need to clarify something. Everything that I didn't need
was in storage, including old manuls disk/cd's, computer parts, etc
and this time last year my storage burned down & I everything that
was in it.

So? My comments still stand - you don't have the original qualifying
products, ergo you're no longer entitled to use the upgrades. It doesn't
matter what happened to them, they're gone. Tough shit, Sherlock. The EULA
doesn't make allowances for fire damage.