new contact error

[Roberto]

When I add a new contact and enter the phone number details then choose
save
and close, a window opens requesting data to be entered into the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is empty,
the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert

 

[Russ Valentine [MVP-Outlook]]

You need to set your dialing location for your operating system in Control
Panel > Phone and modem...

 

[Roberto]

Russ
Just tried that but the problem also exists there , also checked Region
and Time Zone, they are all correct.

rgds
Robert

You need to set your dialing location for your operating system in Control
Panel > Phone and modem...
--
Russ Valentine
[MVP-Outlook]

When I add a new contact and enter the phone number details then
choose save
and close, a window opens requesting data to be entered into the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is
empty, the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert

 

[Russ Valentine [MVP-Outlook]]

What do you mean "the problem exists there?"
All you need to do is enter your local area code where I told you.
--
Russ Valentine
[MVP-Outlook]

Russ
Just tried that but the problem also exists there , also checked Region
and Time Zone, they are all correct.

rgds
Robert

You need to set your dialing location for your operating system in
Control Panel > Phone and modem...
--
Russ Valentine
[MVP-Outlook]

When I add a new contact and enter the phone number details then
choose save
and close, a window opens requesting data to be entered into
the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is
empty, the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert

 

[Roberto]

Russ
I understand what to do, but the box is grey - when I click on the
arrow to open the list box to choose a location, the list is empty.
If I just enter my area code a windows pops up to tell me I must
enter a region or country you are calling from.
rgds
Robert

What do you mean "the problem exists there?"
All you need to do is enter your local area code where I told you.
--
Russ Valentine
[MVP-Outlook]

Russ
Just tried that but the problem also exists there , also checked Region
and Time Zone, they are all correct.

rgds
Robert

You need to set your dialing location for your operating system in
Control Panel > Phone and modem...
--
Russ Valentine
[MVP-Outlook]
When I add a new contact and enter the phone number details then
choose save
and close, a window opens requesting data to be entered into
the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is
empty, the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert

 

[Russ Valentine [MVP-Outlook]]

These aren't Outlook questions.
You should ask in the appropriate OS group. You haven't even mention what OS
you are using nor whether you configured your Regional settings correctly.
--
Russ Valentine
[MVP-Outlook]

Russ
I understand what to do, but the box is grey - when I click on
the arrow to open the list box to choose a location, the list is
empty.
If I just enter my area code a windows pops up to tell me I must
enter a region or country you are calling from.
rgds
Robert

What do you mean "the problem exists there?"
All you need to do is enter your local area code where I told you.
--
Russ Valentine
[MVP-Outlook]

Russ
Just tried that but the problem also exists there , also checked
Region and Time Zone, they are all correct.

rgds
Robert

You need to set your dialing location for your operating system in
Control Panel > Phone and modem...
--
Russ Valentine
[MVP-Outlook]
When I add a new contact and enter the phone number details then
choose save
and close, a window opens requesting data to be entered into
the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is
empty, the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert

 

[Roberto]

Yes you are correct, this seemed like an Outlook problem initially ....
but on closer inspection, and your helpfull comments I will try
elsewere.

cheers
Robert

These aren't Outlook questions.
You should ask in the appropriate OS group. You haven't even mention what
OS you are using nor whether you configured your Regional settings
correctly.
--
Russ Valentine
[MVP-Outlook]

Russ
I understand what to do, but the box is grey - when I click on
the arrow to open the list box to choose a location, the list is
empty.
If I just enter my area code a windows pops up to tell me I
must enter a region or country you are calling from.
rgds
Robert

What do you mean "the problem exists there?"
All you need to do is enter your local area code where I told you.
--
Russ Valentine
[MVP-Outlook]
Russ
Just tried that but the problem also exists there , also checked
Region and Time Zone, they are all correct.

rgds
Robert

You need to set your dialing location for your operating system in
Control Panel > Phone and modem...
--
Russ Valentine
[MVP-Outlook]
When I add a new contact and enter the phone number details then
choose save
and close, a window opens requesting data to be entered into
the
following fields:

What country/region are you in now?
Area code

but the country/region field is grey and it's drop down list is
empty, the only
way out is to use task manager to close the window.
Is this fixable ?.

rgds
Robert