New contacts not showing when selecting the "To" button on a new e

[Tony414]

Hello,

If I add a new contact in Outlook 2003. Then I go to compose a new email.
When I select the "To" buttom and either search or look for the new contact I
created. It doesn't not show up. Any help would be appreciated.

Thanks,
Tony

 

[Russ Valentine]

Two possibilities:
1. Your Contact doesn't have a resolved, valid electronic address
2. You did not add the Contact to the same folder you are displaying in the
address book view.

 

[Tony414]

Russ,

Thanks for the quick reply. I checked the email and it is correct. Now when
you say a "resolved" do you mean if I actually sent an email to this person
already?

I'm not sure what you mean in the second question. If I select "Contacts" on
the left side then "Add new contact". It places this contact in the list with
my other contacts. I can see it there but not when i compose a new email and
try to look for it.

Thanks,
Tony

 

[Russ Valentine]

1. To see if the email address is resolved, open the Contact Record and see
if the entry in the electronic address field is underlined
2. Examine Folder List view to see if you have more than one Contact Folder
in your Outlook profile.
3. Make sure the Contact Folder where you are creating new Contacts is the
same one you are displaying in the address book view by looking here:
Address Book > Tools > Options... If you are certain it is the right one,
remove it from the address book view, restart Outlook, and add it back.
Restart Outlook again.