New HDD and key code issues.

[RHuff]

I had to replace my HDD and when I did, I copied everything over to the new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my Windows
XP and SP2. I then discovered my office applications didn't work. So I tried
a reinstallation and kept getting the messgae that the key code was invalid.

I downloaded and used the Windows install clean up and that didn't work so I
tried an uninstall of Office and managed to get it off then tried another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no caps but
none of that works. I've had this program for about three years and had to
use the reinstall only one other time and that went off without a hitch.

Any suggestions?

 

[JoAnn Paules [MVP]]

You can't just copy Office and Windows over to a new hard drive. They must
be reinstalled.

Which version of Office is this and did it come with your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[RHuff]

I wasn't aware that copying data from one drive to another (the new C drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version) it
asked for the key code and when I entered it it gave me the invalid keycode
error message. I bought it (office and Win XP) separately and it was not part
of the PC purchase. I build my own PC's.
--
Regards,

Rick

You can't just copy Office and Windows over to a new hard drive. They must
be reinstalled.

Which version of Office is this and did it come with your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

 

[RHuff]

Can anyone help me here?


--
Regards,

Rick

I wasn't aware that copying data from one drive to another (the new C drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version) it
asked for the key code and when I entered it it gave me the invalid keycode
error message. I bought it (office and Win XP) separately and it was not part
of the PC purchase. I build my own PC's.
--
Regards,

Rick

You can't just copy Office and Windows over to a new hard drive. They must
be reinstalled.

Which version of Office is this and did it come with your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I had to replace my HDD and when I did, I copied everything over to the new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't work so
I
tried an uninstall of Office and managed to get it off then tried another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no caps
but
none of that works. I've had this program for about three years and had to
use the reinstall only one other time and that went off without a hitch.

Any suggestions?

 

[JoAnn Paules [MVP]]

Windows and Office both deal with items in the registry. The days of just
copying programs from one computer (or hard drive) to another have been long
gone.

Because you have a retail version, Microsoft can help you.
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I wasn't aware that copying data from one drive to another (the new C
drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version) it
asked for the key code and when I entered it it gave me the invalid
keycode
error message. I bought it (office and Win XP) separately and it was not
part
of the PC purchase. I build my own PC's.
--
Regards,

Rick

You can't just copy Office and Windows over to a new hard drive. They
must
be reinstalled.

Which version of Office is this and did it come with your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I had to replace my HDD and when I did, I copied everything over to the
new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't work
so
I
tried an uninstall of Office and managed to get it off then tried
another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no caps
but
none of that works. I've had this program for about three years and had
to
use the reinstall only one other time and that went off without a
hitch.

Any suggestions?

 

[LVTravel]

Exactly where are you getting the key from for the Office
reinstall? It should be on the bottom of the CD case that
the Office CD came in.

Not saying that this is you, but, may people try using the
key from the Win XP install program.

Can anyone help me here?


--
Regards,

Rick

I wasn't aware that copying data from one drive to
another (the new C drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP
and SP2 the
reinstallation worked fine but the Office (I have the CD
full version) it
asked for the key code and when I entered it it gave me
the invalid keycode
error message. I bought it (office and Win XP) separately
and it was not part
of the PC purchase. I build my own PC's.
--
Regards,

Rick

You can't just copy Office and Windows over to a new
hard drive. They must
be reinstalled.

Which version of Office is this and did it come with
your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




message
I had to replace my HDD and when I did, I copied
everything over to the new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a
reinstall of my
Windows
XP and SP2. I then discovered my office applications
didn't work. So I
tried
a reinstallation and kept getting the messgae that
the key code was
invalid.

I downloaded and used the Windows install clean up
and that didn't work so
I
tried an uninstall of Office and managed to get it
off then tried another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways
using caps and no caps
but
none of that works. I've had this program for about
three years and had to
use the reinstall only one other time and that went
off without a hitch.

Any suggestions?

 

[JoAnn Paules [MVP]]

That's a good suggestion. I forget that some people get the two confused
even tho that sticker plainly says Windows.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Exactly where are you getting the key from for the Office reinstall? It
should be on the bottom of the CD case that the Office CD came in.

Not saying that this is you, but, may people try using the key from the
Win XP install program.

Can anyone help me here?


--
Regards,

Rick

I wasn't aware that copying data from one drive to another (the new C
drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version)
it
asked for the key code and when I entered it it gave me the invalid
keycode
error message. I bought it (office and Win XP) separately and it was not
part
of the PC purchase. I build my own PC's.
--
Regards,

Rick


:

You can't just copy Office and Windows over to a new hard drive. They
must
be reinstalled.

Which version of Office is this and did it come with your computer or
did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I had to replace my HDD and when I did, I copied everything over to
the new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So
I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't
work so
I
tried an uninstall of Office and managed to get it off then tried
another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no
caps
but
none of that works. I've had this program for about three years and
had to
use the reinstall only one other time and that went off without a
hitch.

Any suggestions?

 

[RHuff]

Thanks for the replies.

I do, in fact, have a key code for each program. So, no, I don't get the two
confused.

I did a drive copy and made the new drive my C drive. The old one, which was
acting up, was trashed. So the transfer was everything from the old drive
placed on the new HDD then that drive was made the master and C drive and
there is no slave.

As stated earlier, nearly all of the other programs worked but if I had
known the drive copy was going to be a problem I would never have done what I
had done. In the past I always backed up my data then put the new HD in then
did a clean reinstallation of the OS and other programs. Should have stuck
with my old ways.

So the number I am using is, in fact, the key code for Office 2003. As
stated earlier, I have done one or two clean reinstallations using both my XP
and Office and it was never an issue.

So, what now?
--
Regards,

Rick

Windows and Office both deal with items in the registry. The days of just
copying programs from one computer (or hard drive) to another have been long
gone.

Because you have a retail version, Microsoft can help you.
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I wasn't aware that copying data from one drive to another (the new C
drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version) it
asked for the key code and when I entered it it gave me the invalid
keycode
error message. I bought it (office and Win XP) separately and it was not
part
of the PC purchase. I build my own PC's.
--
Regards,

Rick

You can't just copy Office and Windows over to a new hard drive. They
must
be reinstalled.

Which version of Office is this and did it come with your computer or did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I had to replace my HDD and when I did, I copied everything over to the
new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't work
so
I
tried an uninstall of Office and managed to get it off then tried
another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no caps
but
none of that works. I've had this program for about three years and had
to
use the reinstall only one other time and that went off without a
hitch.

Any suggestions?

 

[JoAnn Paules [MVP]]

I know what I'd do - start from scratch. It's not like you have years worth
of data on the new HD.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Thanks for the replies.

I do, in fact, have a key code for each program. So, no, I don't get the
two
confused.

I did a drive copy and made the new drive my C drive. The old one, which
was
acting up, was trashed. So the transfer was everything from the old drive
placed on the new HDD then that drive was made the master and C drive and
there is no slave.

As stated earlier, nearly all of the other programs worked but if I had
known the drive copy was going to be a problem I would never have done
what I
had done. In the past I always backed up my data then put the new HD in
then
did a clean reinstallation of the OS and other programs. Should have stuck
with my old ways.

So the number I am using is, in fact, the key code for Office 2003. As
stated earlier, I have done one or two clean reinstallations using both my
XP
and Office and it was never an issue.

So, what now?
--
Regards,

Rick

Windows and Office both deal with items in the registry. The days of just
copying programs from one computer (or hard drive) to another have been
long
gone.

Because you have a retail version, Microsoft can help you.
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

I wasn't aware that copying data from one drive to another (the new C
drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version)
it
asked for the key code and when I entered it it gave me the invalid
keycode
error message. I bought it (office and Win XP) separately and it was
not
part
of the PC purchase. I build my own PC's.
--
Regards,

Rick


:

You can't just copy Office and Windows over to a new hard drive. They
must
be reinstalled.

Which version of Office is this and did it come with your computer or
did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I had to replace my HDD and when I did, I copied everything over to
the
new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So
I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't
work
so
I
tried an uninstall of Office and managed to get it off then tried
another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no
caps
but
none of that works. I've had this program for about three years and
had
to
use the reinstall only one other time and that went off without a
hitch.

Any suggestions?

 

[RHuff]

But that's just the point. I am starting from scratch. However, the program
won't load because it doesn't accept my original key code.

I will try calling the support people.

Thanks,

Rick
--
Regards,

Rick

I know what I'd do - start from scratch. It's not like you have years worth
of data on the new HD.

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375

Thanks for the replies.

I do, in fact, have a key code for each program. So, no, I don't get the
two
confused.

I did a drive copy and made the new drive my C drive. The old one, which
was
acting up, was trashed. So the transfer was everything from the old drive
placed on the new HDD then that drive was made the master and C drive and
there is no slave.

As stated earlier, nearly all of the other programs worked but if I had
known the drive copy was going to be a problem I would never have done
what I
had done. In the past I always backed up my data then put the new HD in
then
did a clean reinstallation of the OS and other programs. Should have stuck
with my old ways.

So the number I am using is, in fact, the key code for Office 2003. As
stated earlier, I have done one or two clean reinstallations using both my
XP
and Office and it was never an issue.

So, what now?
--
Regards,

Rick

Windows and Office both deal with items in the registry. The days of just
copying programs from one computer (or hard drive) to another have been
long
gone.

Because you have a retail version, Microsoft can help you.
http://support.microsoft.com/default.aspx?scid=kb;en-us;823570

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I wasn't aware that copying data from one drive to another (the new C
drive)
would be problematic.

After the problems I did do a reinstallation. With Win XP and SP2 the
reinstallation worked fine but the Office (I have the CD full version)
it
asked for the key code and when I entered it it gave me the invalid
keycode
error message. I bought it (office and Win XP) separately and it was
not
part
of the PC purchase. I build my own PC's.
--
Regards,

Rick


:

You can't just copy Office and Windows over to a new hard drive. They
must
be reinstalled.

Which version of Office is this and did it come with your computer or
did
you buy it separately?

--

JoAnn Paules
MVP Microsoft [Publisher]

~~~~~
How to ask a question
http://support.microsoft.com/KB/555375




I had to replace my HDD and when I did, I copied everything over to
the
new
drive after formatting the new drive.

After the transfer nothing worked right, so I did a reinstall of my
Windows
XP and SP2. I then discovered my office applications didn't work. So
I
tried
a reinstallation and kept getting the messgae that the key code was
invalid.

I downloaded and used the Windows install clean up and that didn't
work
so
I
tried an uninstall of Office and managed to get it off then tried
another
fresh
install and I still get the invalid key code message.

I tried entering my key code many different ways using caps and no
caps
but
none of that works. I've had this program for about three years and
had
to
use the reinstall only one other time and that went off without a
hitch.

Any suggestions?