New install gets Java Script errors

B

Bryan C

I recently attempted to install Groove on a machine and encountered that once
Groove was installed several of the forms in our workspace do not work. I
get the message "A Runtime Error has occured. Do you wish to debug? Line:155
Error: Object doesn't support this property or method" If I choose yes it
goes into microsoft debug.

The program, workspace and forms work for 8 other users. Any suggestions?
 
S

Sara Xue

Hi Bryan:

Before we take the further actions, please let me know if you are using
Internet
Explorer 7.0 and Groove Virtual Office 3.1 on the computers.

Since Internet Explorer 7 is a new generation of Microsoft Internet Explorer
and
there are many functions have been updated or re-designed for IE7.
Meanwhile, please understand that Microsoft Internet Explorer 7 is beta
version
software and it has not been official published. So up to now, the Groove
3.1 does
not completely compatible with this version of IE. But based on my testing,
the
Groove 2007 can be used well with Internet Explorer 7 and we will not
encounter
this issue if we use Groove 2007 with IE7.

If you are using IE7 on the computer, let's revert to Internet Explorer 6.0
to test
the issue. What is the result?

To uninstall a previous beta version of Internet Explorer 7 and return to
Internet
Explorer 6 on Windows XP
Click "Start," and then click "Control Panel."
Click "Add or Remove Programs."
Check "Show Updates" at the top of the dialog box.
Scroll down the list and highlight the version of Internet Explorer 7 beta
that you
are running, and then click "Change/Remove."

Is this issue resolved?
 
A

APE

I added groove today and get the same type of faults and debug error. I have
ie6 installed and the desktop search bar, live tool bar would these cause the
problem?
 

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