New Install of Access 2003 does not work.

[Diana]

I cannot open or convert existing databases. I can not
even open the sample databases that come with the new
Access 2003. I do not have Office 2003. I also kept a
copy of Access 2002. Could that be the problem?

I have tried to reinstall. I can not find any references
to this issue.

I'm pulling my hair out! Any ideas?

Diana

 

[Mike Wachal]

I cannot open or convert existing databases. I can not
even open the sample databases that come with the new
Access 2003. I do not have Office 2003. I also kept a
copy of Access 2002. Could that be the problem?

I have tried to reinstall. I can not find any references
to this issue.

I'm pulling my hair out! Any ideas?

Diana

Hi Diana,

I have seen similar problems to what you are describing caused by having
Norton Antivirus install and not running the most current updates to that
program.

Several solutions to this problem are describe in the Microsoft KB in this
article: http://support.microsoft.com/default.aspx?scid=kb;en-us;329820.

--
Regards,
Mike Wachal
Microsoft Corporation

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