New mail

K

Kelli McCann

When a new email comes in it shows it has already been opened. It doesn't
show the envelope as unopened and yellow, it shows it open.
 
R

Reb

Are you using the Reading Pane? If so, you may have it set to mark as read
when using the reading pane.
 
K

Kelli McCann

Yes, but for example if I am away from my desk and 5 new emails come in they
should all look like they are un-read but when I come back they are all
opened.
 
V

Vanguard

in message
Yes, but for example if I am away from my desk and 5 new emails come
in they
should all look like they are un-read but when I come back they are
all
opened.

Only the currently selected item would get marked as read. For the
others to get marked as read means that you probably have a rule defined
that marks them as read. Check your rules.
 

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