New Messages Still Not Showing Up in Inbox

[Jeff]

I'm sorry to keep posting about this same topic; but, I still need help.

I am running Outlook 2007 on a Vista machine. The mail configuration is
POP3. I also have Business Contact Manager installed.

When I receive new mail, the status bar in the lower right of the Outlook
window shows that mail is being received, and it shows its progress.

I sometimes see the white envelope icon (indicating mail being received) in
the task bar area of Vista, and other times an icon appears for a split
second before disappearing.

After the mail has been received, the status indicator disappears in the
lower right hand corner of Outlook. There is no icon indicating new mail in
the task bar area of Vista. Also, the mail does not show up in the Inbox.

If I leave the Inbox by going to another folder, such as Junk E-mail, and
then go back into the Inbox, the new mail is displayed.

What I have noticed is that if I close out of Outlook, and later restart it,
mail that I had left on the server may download again (creating duplicate
copies of the same email). Generally after that happens, email that is
received afterward will show up as a new mail icon in the taskbar, and the
mail will automatically show up in the inbox. (When I shut down and restart
Outlook, or shutdown and restart Vista, sometimes Outlook will work properly
with respect to new mail, and sometimes it won't.)

I don't have any idea how to troubleshoot this problem. I am questioning
everything from Windows Search to Business Contact Manager.

I have run the scanpst.exe utility twice. The first time it was run problems
were detected and corrected. The second time there were no errors. I created
a new profile, too.

I would really like to put an end to this problem. Any input would be
greatly appreciated.

Thanks

Jeff

 

[Raj]

Hello Jeff,
I do understand that its very annoying problem, I had also faced similar
issue.
Jeff this problem is usually happens due to third party or addins issue.

Disable your anti virus or spyware softwares ( as it interacts in scanning incoming and outgoing e-mails.
disable add-ins > office button>addins>com-addins. ( donot remove the add-ins just disable including BCM).

let me know the status

 

[Mark]

You are not alone. I have also had the same intermitent problem. I am using Outlook 2007 to collect email from my work server. Last week I stopped getting email after I noticed emails that were uploaded dissappeared before my eyes. Prior to that everything was working great. This happened once before and after rebooting my computer all worked ok. After checking the server I found numerous emails that were not uploaded into OuTLOOK. For some reason Outlooked marked them as uploaded. Since rebooting all seems to be working fine, at least for now. This is scarey...

I am also running Vista and it seems to happen when my computer has been on for a couple of days without shutting it down.

Oulook and Vista are up todate as well as Norton Antivirus. I have no rule or filters.

Any help with this would be appreciated.

 

[Brian Tillman]

You are not alone. I have also had the same intermitent problem. I am
using Outlook 2007 to collect email from my work server. Last week I
stopped getting email after I noticed emails that were uploaded
dissappeared before my eyes. Prior to that everything was working
great. This happened once before and after rebooting my computer all
worked ok. After checking the server I found numerous emails that
were not uploaded into OuTLOOK. For some reason Outlooked marked them
as uploaded. Since rebooting all seems to be working fine, at least
for now. This is scarey...

I am also running Vista and it seems to happen when my computer has
been on for a couple of days without shutting it down.

Oulook and Vista are up todate as well as Norton Antivirus. I have no
rule or filters.

If you have Norton Antivirus configured to scan your email, that could be
causing the problem. If you have them integrated, uninstall Norton and
reinstall it without the mail scanning feature. You will still be just as
protected.