New Post: Office 2k7sp2 won't extract/install

R

Rich

Office 2k7 sp2 will not extract to install. I'm already running Windows
Installer 3.1 so that's not it.

When I double click on the service pack installer, I get the Agree page and
then extraction begins. Very shortly (instantly) after extraction begins,
the process
stops and the message 'this installation has failed' pops up.

Following the directions here: http://support.microsoft.com/kb/954713/
I found a 17303 error at sys.proc.result indicating that the extraction
failed. I have plenty of free hard disk space (almost 300GB), and plenty of
memory (2GB). The program starts to do the extraction and then just shuts
down stating "this installation has failed". There are no MSPLOG.logs.

I just can't seem to get the package to extract. And, without extraction...
I can't install.

I noticed that both the sp1 and sp2 downloads from the MS site are telling
me that the file
does not have a valid digital signature that verifies its publisher. Really?
MS isn't signing their downloads?

Could that be why they're not extracting or is there a security setting that
I have enabled/disabled that might be causing this prob?
 
P

Peter Foldes

Uninstall your Trial version and the Activation Assistant and then reboot and try
again
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top