L
Lyle Turner
Ok, I've already sent this to MS feedback, but would like to know if others
have encountered similar issues on features they commonly used in previous
Entourage versions. I also sent them a little 'tap' on their new default
Group View option. (which can't be modified or turned off except by a
painful folder by folder basis)
To MacBU,
Why did you add a email Preview Pane variation to the old shortcut (
<command>+\ ), and make a new shortcut variation ( <command>+<shift>+\ ) to
the old Preview Pane view?
I understand wanting to ensure users know about a new added feature, but to
permanently modify an established behavior simply to show off a new
variation and force me to change the way I work is incredibly bad form. It's
more than that, it's maddeningly, frustratingly, pointlessly rude.
Will it stop me from working? No. Will it waste any of my time? not really,
but yes until retrain myself how to hide and show preview changes. Will I
get over it? Maybe. It's not really an import thing, but it will be a
element of frustration I will be reminded of EVERY time I have to use the
new shortcut variation. "grrrr, Microsoft changed this for no good reason,
grrr"
It is these kinds of interface issues that comprise the majority of my
frustrations with Microsoft Productivity products (mac or PC) I appreciate
that a lot of thought, effort and testing goes into many of the features
refined and added to new products. But each "Microsoft thinks you should do
it this way" feature compounds and increases my general frustration with a
product, the Microsoft Product line and ultimately, Microsoft itself.
So, yeah. Not a big deal. Not big issue. But it pissed me off enough to
write this, didn't it?
Mantra: Do not make the user change the established way they work unless
there is a compelling, unavoidable and painfully necessary reason.
If a change doesn't make a users day some order of magnitude better, it will
simply come off as "Microsoft knows better than you" or in this case as a
sloppy add-on for which someone was to lazy to find an another way to tell
us there was a new feature in town.
have encountered similar issues on features they commonly used in previous
Entourage versions. I also sent them a little 'tap' on their new default
Group View option. (which can't be modified or turned off except by a
painful folder by folder basis)
To MacBU,
Why did you add a email Preview Pane variation to the old shortcut (
<command>+\ ), and make a new shortcut variation ( <command>+<shift>+\ ) to
the old Preview Pane view?
I understand wanting to ensure users know about a new added feature, but to
permanently modify an established behavior simply to show off a new
variation and force me to change the way I work is incredibly bad form. It's
more than that, it's maddeningly, frustratingly, pointlessly rude.
Will it stop me from working? No. Will it waste any of my time? not really,
but yes until retrain myself how to hide and show preview changes. Will I
get over it? Maybe. It's not really an import thing, but it will be a
element of frustration I will be reminded of EVERY time I have to use the
new shortcut variation. "grrrr, Microsoft changed this for no good reason,
grrr"
It is these kinds of interface issues that comprise the majority of my
frustrations with Microsoft Productivity products (mac or PC) I appreciate
that a lot of thought, effort and testing goes into many of the features
refined and added to new products. But each "Microsoft thinks you should do
it this way" feature compounds and increases my general frustration with a
product, the Microsoft Product line and ultimately, Microsoft itself.
So, yeah. Not a big deal. Not big issue. But it pissed me off enough to
write this, didn't it?
Mantra: Do not make the user change the established way they work unless
there is a compelling, unavoidable and painfully necessary reason.
If a change doesn't make a users day some order of magnitude better, it will
simply come off as "Microsoft knows better than you" or in this case as a
sloppy add-on for which someone was to lazy to find an another way to tell
us there was a new feature in town.
