New problem with freezing when try to insert pictures

[drgoldfinger]

suddenly Word freezes completely when i try to insert an image from a file.
It never opens the window to select an image from - it just freezes
immediately. I have used the computer for this task literally hundreds of
times

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

 

[drgoldfinger]

ok i am having the problem listed in internet explorer as well. unfortunately
the computer-speak garbage that microscoft issues does not help me at all.
how do i fix my computer? if i follow the resolution using registry edit
advice should i then close verclisid.exe? AM i about to get into more
trouble? can i simply remove the update?

 

[garfield-n-odie [MVP]]

You can uninstall the http://support.microsoft.com/kb/908531
(MS06-015) update from Start | Control Panel | Add or Remove
Programs. But if automatic updates are enabled on your computer,
then the update may be reinstalled automatically. Uninstalling
the MS06-015 update will leave your system unprotected against
the issue described at
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx .

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to safely run the script.

 

[Suzanne S. Barnhill]

Alternatively, uninstall the update and don't accept it again until Tuesday,
when a revised (corrected) version is expected to be available.