new router causes outlook to not send/receive

L

lbimler

I installed a new dlink rounter and since then Outlook 2007 will not receive
on my main Live email account. I've tried reinstalling Outlook, repairing
it, repairing connector, reinstalling connector, checking the password. I'm
able to send from this account but not receive. My other live accounts work.
Any ideas?
 
E

Evan Platt

I installed a new dlink rounter and since then Outlook 2007 will not receive
on my main Live email account. I've tried reinstalling Outlook, repairing
it, repairing connector, reinstalling connector, checking the password. I'm
able to send from this account but not receive. My other live accounts work.
Any ideas?

Do you get an error message?

What does the error message say?
 
B

Brian Tillman [MVP-Outlook]

I installed a new dlink rounter and since then Outlook 2007 will not receive
on my main Live email account. I've tried reinstalling Outlook, repairing
it, repairing connector, reinstalling connector, checking the password. I'm
able to send from this account but not receive. My other live accounts
work.
Any ideas?

It seems to me that if the difference is the router, then it is the router
that is the problem, not Outlook. Is the router configured to pass the
traffic Outlook is generating?
 

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