New system from Dell, Who are puting me though hell

[Ed.M]

I have a new PC from Dell with MS office Pro that has
publisher,word,excel,access,powerpoint,Money, I can not
use any of them. I called Dell and of course they could
not help. They said to comtact MS. I have no key, 25
number. I have the white paper sleve with a bar code, US-
08P472-60210-36C-F202 and it will not work. Dell said
that is the key code.So as you can see I can't use it
with out the right key

 

[Ed.M]

Dave, I know that you know but Dell will not help I
called again. same story from the people who can't seak
english nor understand it.They said call MS. I just can't
use my MS office untill someone give me the right key.
Thanks for trying to help Dave.

 

[DL]

The code you give is not the Key, looks like a product code - different
thing.
Call Dell again, and again,and again.......
PS people get really irritated by cross posing
David

 

[Susan Ramlet]

And write Dell a letter if you get an unsatisfactory response. I just got a
phone call from them yesterday in response to a letter I sent about their
shabby Customer Service. They have since responded to the issue, and it is
their responsibility to do so in your case, if they provided the software.