New to OneNote and can't create or change anything

[BigGeorge]

Help,

OneNote seems to load just fine, but when I look at dropdown menus, nearly
all is greyed out. If I open a template, I am unable to make changes to text
or add. Nothing seems to be locked.

Can anyone help get me started?

Thanks,
BigGeorge

 

[John Waller]

Have you activated OneNote via the Help menu?

 

[BigGeorge]

Thanks Joh, I hadn't until you suggested it, but that didn't seem to do
anything either. The hourglass turned for about 2-3 seconds, then stopped and
nothing happened.

 

[John Waller]

OK...so can you now enter text?

If you click Help > Activate again, does it give you the message "The
product has already been activated".

If all else fails try closing and re-opening OneNote.

 

[Zymergee]

Big George,

(Just joined this group so I may not have all the entire thread.)

I loaded OneNote 2007 trial at work end of this week and had the same
problem.

I did resolve the issue ... made notes of what I recall doing (was working
on it intermittent). Hope it helps.

- First was validate my trial code was active.
- Downloaded the more recent office patch. (Don’t think I ran this ...
Make sure all of office is on the same release is a good idea in any case.)
- Closed personal notebook, downloaded OneNote 2003 notebooks, and a
downloaded template.
- Closed, logged off, opened OneNote.
- Believe that is when everything seemed to be working fine.

BTW: Loaded OneNote from the Home Office 2007 last weekend. Fairly certain
I had everything I downloaded (and probably more) at work and have not had
this problem. Perhaps a commercial vs. not commercial issue?

Good Luck,
Zymergee.

 

[JeffL]

I've just downloaded and installed the tiral of OneNote 2007. I had exactly
the same problem upon initially running it. I was unable to add any new
notebooks. I checked it was activated and it was.

In the end it was resolved by closing down OneNote and the little note taker
doohicky in the system tray and loading it again. Now able to create
notebooks etc. Very odd.