Newbie needs troubleshooting help.

[Stever]

Our intranet is on a Windows NT4.0 Server with IIS 4.0 and all the latest
service packs. Our clients are Windows XP with all the latest service packs.

We have a basic page created in FrontPage 2000 that has several links to
Excel spreadsheets. When the user selects the link it opens the Excel
spreadsheet inside IE 6. Everything to this point works fine. When the user
is finished making changes to the spreadsheet, the user selects File-.Save
As and a prompt comes up asking for the username and password. The heading
on the box that comes up says 'Connecting to MM5' MM5 being the Servername.
We never had to enter a username and password before.

What is weird about the whole thing is that the same user logged into a
different pc will not get prompted for a user name and password. The problem
shows up on random pc's but once it shows up you must enter the username and
password of someone with full rights to the area where the .xls is located
every time. I have tried clearing all of the cookies ,deleting all off line
content and setting all of the IE security settings as low as they go.

I have no idea where to go from here.

Any suggestions would be greatly appreciated.

Steve

 

[Steve Easton]

I've heard of this with word documents, but not Excel.
There is some info, a link to a Microsoft article and a fix you can download and run here"
http://www.95isalive.com/fixes/index.htm
bottom of the page.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Steve Easton]

On second thought, that probably won't help.

--
Steve Easton
Microsoft MVP FrontPage
95isalive
This site is best viewed............
........................with a computer

 

[Stever]

I gave it a try by putting the same dword under the excel folder in the same
area and it didn't fix it.

I played with it a bit more and found that if I Cancel the logon request it
brings up the Save As window and allows me to save the document. So I guess
the problem occurs sometime between when I select the Save As and when the
Save As window comes up. Not sure what happens in between but the Save As
seems to work correctly one it comes up.

Steve

 

[Stefan B Rusynko]

Make sure all the users have all SP to MS Office 2000 installed if they are running MSO 2000




| I gave it a try by putting the same dword under the excel folder in the same
| area and it didn't fix it.
|
| I played with it a bit more and found that if I Cancel the logon request it
| brings up the Save As window and allows me to save the document. So I guess
| the problem occurs sometime between when I select the Save As and when the
| Save As window comes up. Not sure what happens in between but the Save As
| seems to work correctly one it comes up.
|
| Steve
|
| | > On second thought, that probably won't help.
| >
| > --
| > Steve Easton
| > Microsoft MVP FrontPage
| > 95isalive
| > This site is best viewed............
| > .......................with a computer
| >
| | > > Our intranet is on a Windows NT4.0 Server with IIS 4.0 and all the
| latest
| > > service packs. Our clients are Windows XP with all the latest service
| packs.
| > >
| > > We have a basic page created in FrontPage 2000 that has several links to
| > > Excel spreadsheets. When the user selects the link it opens the Excel
| > > spreadsheet inside IE 6. Everything to this point works fine. When the
| user
| > > is finished making changes to the spreadsheet, the user selects
| File-.Save
| > > As and a prompt comes up asking for the username and password. The
| heading
| > > on the box that comes up says 'Connecting to MM5' MM5 being the
| Servername.
| > > We never had to enter a username and password before.
| > >
| > > What is weird about the whole thing is that the same user logged into a
| > > different pc will not get prompted for a user name and password. The
| problem
| > > shows up on random pc's but once it shows up you must enter the username
| and
| > > password of someone with full rights to the area where the .xls is
| located
| > > every time. I have tried clearing all of the cookies ,deleting all off
| line
| > > content and setting all of the IE security settings as low as they go.
| > >
| > > I have no idea where to go from here.
| > >
| > > Any suggestions would be greatly appreciated.
| > >
| > > Steve
| > >
| > >
| >
| >
|
|