Newly created Contact sub-folders

[josephr38]

I have a user who created several Contact sub-folders which he populated with
contact information; however, when he starts a new email he is unable to
select any of the addresses from the TO: or CC: fields within the new e-mail
item.

How can I make these sub-folders visible to outlook?

Thanks,
Joseph Rapoport
(e-mail address removed)

 

[Brian Tillman]

I have a user who created several Contact sub-folders which he
populated with contact information; however, when he starts a new
email he is unable to select any of the addresses from the TO: or CC:
fields within the new e-mail item.

How can I make these sub-folders visible to outlook?

Right-click each, choose Properties, then the Outlook Address Book tab.
Enable each as an address book.

 

[Vince Averello [MVP-Outlook]]

Are the subfolders enabled as part of the address book? Right click on the
folder, choose Properties, go to the Outlook Address Book tab