.nk2 files

[J Austin]

I have had a long-term problem with synchronization with three separate
machines using Outlook Connector (latest version). I have finally tracked it
down (I believe) to something that has not been visible (I've worked with
several Outlook support technicians and it has never been brought up). It
appears the Outlook keeps nicknames in a .nk2 file. These are not exported
to a contact .csv file. If I export, then delete all contacts, all machines,
plus the server show no contacts. When I import again (off line), the
nicknames are blank. When I go on-line the nicknames are filled in along
with multiple duplicates of my contacts. If I re-set my .nk2 file before
going on line, this does not happen. Has anyone had experience with this?
How can I re-set the .nk2 file (or equivalent) on the OC server? Obviously,
at least to me, just deleteing the contacts does not delete or reset the .nk2
file on my desktop and does not delete or reset the nickname file on the
server. I can tell for sure that nicknames (some created manually) are
available to my other machines through the OC server. Also, the duplicates
that are created in this scenario appear to be old versions of my contact
information (they are not exact duplicates). Where is that information
coming from? I can't find it on my machine.

 

[Roady [MVP]]

NK2-files are a local cache of addresses you've used before to address an
email. It is not linked to your Contacts folder or synced to your hotmail,
msn or live account on-line.

 

[J Austin]

Robert,

Very interesting. I deleted all contact and verified on three separate
machines (through OC) that no contacts were present. I then imported to 1
machine (from .csv) my contacts (nickname field was blank). I stayed
off-line for several hours and nothing happened. Immediately when I went
back on-line the nickname field began to be populated along with duplicate
contacts. I repeated the entire process but first re-set my .nk2 file. The
nickname file became populated with old nichnames but no duplicates. My
other 2 machines received downloads of the contacts and also showed the same
unique nicknames. If the OC server is not caching these nicknames, I have
new phenonema taking place. I could be wrong, but everything I have tried
points to the OC server caching this info and becoming a problem in
synchronization (e.g, duplicates) of contacts.

J Austin

NK2-files are a local cache of addresses you've used before to address an
email. It is not linked to your Contacts folder or synced to your hotmail,
msn or live account on-line.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


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I have had a long-term problem with synchronization with three separate
machines using Outlook Connector (latest version). I have finally tracked
it
down (I believe) to something that has not been visible (I've worked with
several Outlook support technicians and it has never been brought up). It
appears the Outlook keeps nicknames in a .nk2 file. These are not
exported
to a contact .csv file. If I export, then delete all contacts, all
machines,
plus the server show no contacts. When I import again (off line), the
nicknames are blank. When I go on-line the nicknames are filled in along
with multiple duplicates of my contacts. If I re-set my .nk2 file before
going on line, this does not happen. Has anyone had experience with this?
How can I re-set the .nk2 file (or equivalent) on the OC server?
Obviously,
at least to me, just deleteing the contacts does not delete or reset the
.nk2
file on my desktop and does not delete or reset the nickname file on the
server. I can tell for sure that nicknames (some created manually) are
available to my other machines through the OC server. Also, the
duplicates
that are created in this scenario appear to be old versions of my contact
information (they are not exact duplicates). Where is that information
coming from? I can't find it on my machine.