No Address Book!

L

LinK

I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address Book and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If so,
open an Contact and see if it has a resolved electronic address.
 
L

LinK

Thanks for replying Russ. I opened a contact and don't see anything
indicating "resolved" ... I see a catd to the right with her name and email
address? Is my contact list doomed?
Thanks again,
LinK




Russ Valentine said:
Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
LinK said:
I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on
To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
L

LinK

Hi Russ, I've been trying to help myself and see how busy you've been. You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live' links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook Address
Book and the name of the address book is "Contacts" and "Show this folder as
an e-mail Address Book" is checked, however greyed-out.


Russ Valentine said:
Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
LinK said:
I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on
To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
LinK said:
Hi Russ, I've been trying to help myself and see how busy you've been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live' links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook Address
Book and the name of the address book is "Contacts" and "Show this folder
as
an e-mail Address Book" is checked, however greyed-out.


Russ Valentine said:
Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
LinK said:
I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on
To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
L

LinK

Checked and greyed out.
I followed the directions here and added the Outlook Address Book service
http://support.microsoft.com/kb/197577

Now I have two instances one is marked differently with a (1)
The one without the (1) says (send from this account by default)

Thanks for your assist Russ, it is appreciated.


Russ Valentine said:
Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
LinK said:
Hi Russ, I've been trying to help myself and see how busy you've been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live' links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook Address
Book and the name of the address book is "Contacts" and "Show this folder
as
an e-mail Address Book" is checked, however greyed-out.


Russ Valentine said:
Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on
To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
L

LinK

It occured to me it might be a good idea to post the outcome of adding the
Outlook Address Book service. Unfortunately, there is no change.

When I have a new email composition window, I go to >To... and I don't have
an address book, the drop-down menu pick Contacts ... and everyone is there.


Russ Valentine said:
Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
LinK said:
Hi Russ, I've been trying to help myself and see how busy you've been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live' links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook Address
Book and the name of the address book is "Contacts" and "Show this folder
as
an e-mail Address Book" is checked, however greyed-out.


Russ Valentine said:
Importing rarely creates Contacts correctly. You either didn't map fields
correctly or Outlook failed to resolve the electronic addresses, so the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book? If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it appeared in
Outlook 2007 as contacts. So, when I create a new message and click on
To:
it says No entries in this Address Book! The drop down menu indicates
Outlook Address Book and Contacts are availble under Outlook Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
R

Russ Valentine [MVP-Outlook]

Sounds normal. So what is your question?
--
Russ Valentine
[MVP-Outlook]
LinK said:
It occured to me it might be a good idea to post the outcome of adding the
Outlook Address Book service. Unfortunately, there is no change.

When I have a new email composition window, I go to >To... and I don't
have
an address book, the drop-down menu pick Contacts ... and everyone is
there.


Russ Valentine said:
Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
LinK said:
Hi Russ, I've been trying to help myself and see how busy you've been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live'
links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook
Address
Book and the name of the address book is "Contacts" and "Show this
folder
as
an e-mail Address Book" is checked, however greyed-out.


:

Importing rarely creates Contacts correctly. You either didn't map
fields
correctly or Outlook failed to resolve the electronic addresses, so
the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book?
If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it appeared
in
Outlook 2007 as contacts. So, when I create a new message and click
on
To:
it says No entries in this Address Book! The drop down menu
indicates
Outlook Address Book and Contacts are availble under Outlook Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
L

LinK

My question is as I first stated in message #1 ... I don't have an address
book ...
A picture is worth a thousand words ... screenshot here

Russ Valentine said:
Sounds normal. So what is your question?
--
Russ Valentine
[MVP-Outlook]
LinK said:
It occured to me it might be a good idea to post the outcome of adding the
Outlook Address Book service. Unfortunately, there is no change.

When I have a new email composition window, I go to >To... and I don't
have
an address book, the drop-down menu pick Contacts ... and everyone is
there.


Russ Valentine said:
Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
Hi Russ, I've been trying to help myself and see how busy you've been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live'
links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook
Address
Book and the name of the address book is "Contacts" and "Show this
folder
as
an e-mail Address Book" is checked, however greyed-out.


:

Importing rarely creates Contacts correctly. You either didn't map
fields
correctly or Outlook failed to resolve the electronic addresses, so
the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address book?
If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it appeared
in
Outlook 2007 as contacts. So, when I create a new message and click
on
To:
it says No entries in this Address Book! The drop down menu
indicates
Outlook Address Book and Contacts are availble under Outlook Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
G

Gordon

LinK said:
My question is as I first stated in message #1 ... I don't have an address
book ...
A picture is worth a thousand words ... screenshot here


That's correct behaviour. Click the drop-down box and choose "Contacts"...
 
R

Russ Valentine [MVP-Outlook]

Neither does Outlook. Outlook's Address Book is simply a view of your
Contacts. Always has been.
--
Russ Valentine
[MVP-Outlook]
LinK said:
My question is as I first stated in message #1 ... I don't have an address
book ...
A picture is worth a thousand words ... screenshot here

Russ Valentine said:
Sounds normal. So what is your question?
--
Russ Valentine
[MVP-Outlook]
LinK said:
It occured to me it might be a good idea to post the outcome of adding
the
Outlook Address Book service. Unfortunately, there is no change.

When I have a new email composition window, I go to >To... and I don't
have
an address book, the drop-down menu pick Contacts ... and everyone is
there.


:

Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
Hi Russ, I've been trying to help myself and see how busy you've
been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live'
links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook
Address
Book and the name of the address book is "Contacts" and "Show this
folder
as
an e-mail Address Book" is checked, however greyed-out.


:

Importing rarely creates Contacts correctly. You either didn't map
fields
correctly or Outlook failed to resolve the electronic addresses, so
the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address
book?
If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it
appeared
in
Outlook 2007 as contacts. So, when I create a new message and
click
on
To:
it says No entries in this Address Book! The drop down menu
indicates
Outlook Address Book and Contacts are availble under Outlook
Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 
L

LinK

Thanks!

In an attempt to fix what wasn't broken, I added the Outlook Address Book
service. and now I have two instances one is marked differently with a (1)
The one without the (1) says (send from this account by default). Would it
be safe to delete one? If so, would you delete the one that has the (1)?
Thanks again,
LinK
 
L

LinK

Thanks Russ

Russ Valentine said:
Neither does Outlook. Outlook's Address Book is simply a view of your
Contacts. Always has been.
--
Russ Valentine
[MVP-Outlook]
LinK said:
My question is as I first stated in message #1 ... I don't have an address
book ...
A picture is worth a thousand words ... screenshot here

Russ Valentine said:
Sounds normal. So what is your question?
--
Russ Valentine
[MVP-Outlook]
It occured to me it might be a good idea to post the outcome of adding
the
Outlook Address Book service. Unfortunately, there is no change.

When I have a new email composition window, I go to >To... and I don't
have
an address book, the drop-down menu pick Contacts ... and everyone is
there.


:

Is it greyed out and checked or greyed out an unchecked?
Have you added the Outlook Address Book Service to this profile?
--
Russ Valentine
[MVP-Outlook]
Hi Russ, I've been trying to help myself and see how busy you've
been.
You
sure help a lot of people.

Thought I would post more information ...

By "resolved addresses," I think you mean when they appear as 'live'
links
in Contacts. All of my email addresses are underlined (live links).

I right clicked on >Contacts folder, went to > Properties >Outlook
Address
Book and the name of the address book is "Contacts" and "Show this
folder
as
an e-mail Address Book" is checked, however greyed-out.


:

Importing rarely creates Contacts correctly. You either didn't map
fields
correctly or Outlook failed to resolve the electronic addresses, so
the
Contacts cannot appear in the address book view.
Are you certain you configured this folder as an email address
book?
If
so,
open an Contact and see if it has a resolved electronic address.
--
Russ Valentine
[MVP-Outlook]
I imported a .csv address book from Windows Live Mail and it
appeared
in
Outlook 2007 as contacts. So, when I create a new message and
click
on
To:
it says No entries in this Address Book! The drop down menu
indicates
Outlook Address Book and Contacts are availble under Outlook
Address
Book
and
then I can select an email address.

How can I get my Contacts to also be my Address Book?

Thanks!
 

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments. After that, you can post your question and our members will help you out.

Ask a Question

Top