No Answer to My Problem, So I Have to Go Back to OL 2007

F

F. H. Muffman

mtbcpa said:
Because there is a bug in OL 2007 which makes the activities view in
contacts in a public folder useless I have to go back to 2003. I am
amazed that MS would release the software with this function, which
worked in 2003, not working in the new version.

If you are interested, here is a link to other discussions on the same
topic:

http://groups.google.com/group/micr...34e33?lnk=st&q=mtbcpa&rnum=1#1ad8708bfd534e33


Did you try calling technical support? First call on the product is free
(and all subsequent calls for.. 30 days? 90 days? some number of days).

Just asking. I don't have an Exchange Server handy so I can't really try to
reproduce this to see what you're talking about.
 
M

mtbcpa

Did you try calling technical support? First call on the product is free
(and all subsequent calls for.. 30 days? 90 days? some number of days).

Just asking. I don't have an Exchange Server handy so I can't really try to
reproduce this to see what you're talking about.

Thanks, but I have a version that is from the MS Partner Program, so
they will not support it for free, they want $250 just to talk to me.
 
F

F. H. Muffman

mtbcpa said:
Thanks, but I have a version that is from the MS Partner Program, so
they will not support it for free, they want $250 just to talk to me.


There are two possibilities, I would think. Either something is broken,
and, in that case, isn't it worth $250 to get it fixed? Or, there's a bug,
in which case your call cost should be refunded. I mean, feel free to do
whatever you want, but, if you're going to complain, I'm going to point out
that you haven't verified that it's a problem with Microsoft so maybe they
actually didn't find it in testing and would like to hear about it.
 
F

F. H. Muffman

mtbcpa said:
Thanks, but I have a version that is from the MS Partner Program, so
they will not support it for free, they want $250 just to talk to me.


And don't Partn er's still have access to the Private DirectAccess
newsgroups, even if not Certified?
 
M

mtbcpa

And don't Partn er's still have access to the Private DirectAccess
newsgroups, even if not Certified?

Thanks, I am not sure what the Private DirectAccess newsgroups are.
 

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