No Attachments - forwarded mail from webmail accounts

S

Sherri Bolen

Here is my scenario... running Outlook 2002 with Exchange
2003. Some users deliver to PST files, others on the
server. If a webmail user (yahoo, msn, hotmail,
earthlink, etc.) forwards a message, as we all know, the
attachment is forwarded as a little envelope (a .jsp file)
and, if forwarded multiple times, the envelope may contain
other envelopes. My XP users running Outlook 2002 receive
the e-mail with the folder showing an attachment, but upon
opening the mail, the attachment is not there. No error
message, no bar at the top indicating a blocked
attachment, no nothing. The attachment is simply not
there at all. The same e-mail sent to a Win2000 user
running Outlook 2000 (still using the Exchange 2003
server) receives these attachments just fine.

..jsp is not a "level 1 attachment" according to everything
I have read...
Can anyone think of a reason why my XP users cannot see
these forwarded attachments from these simple webmail
clients?
 

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