No Blank Document to type a letter

[MapleE.]

Hi:
Word 2000, XP with IE 6.
Instead getting a blank document in my attempts to type a new letter,
there is always a previous letter I typed showing up.
It says, Document 1, and Document 2 with previous letter instead of
getting a blank document. Then, I am unable to get a blank document
to type.

What issue am I having?

How to correct this?

Thanks for your help in advance.

 

[Lene Fredborg]

See this article:
http://word.mvps.org/FAQs/AppErrors/BlankDocNotBlank.htm

--
Regards
Lene Fredborg
DocTools - Denmark
www.thedoctools.com
Document automation - add-ins, macros and templates for Microsoft Word

 

[MapleE.]

Hi:
Thanks for the response.

I have CD for Word 2000.

I plan to 'uninstall'/'install' route.
Because, it seems to me this method is more
easy for me.

Your opinion would be appreciated.

Thanks,

 

[Suzanne S. Barnhill]

Uninstalling and reinstalling will not solve the problem because it will not
delete Normal.dot. Clearing or renaming Normal.dot is what is required.

 

[MapleE.]

Hi Suzanne S. Barnhill:
I tried it several times, clearing Normal. dot.,
however for some reason, I still have an issue.

Could you guide me in detail?
Because, this issue was started after superscript application,
strange to say. What is wrong with this?

Thanks again,

 

[MapleE.]

Hi Suzanne S. Barnhill:
After few more tries, it's done.

Thanks for a very helpful and detailed instruction
you wrote in your web-site.

Thanks again.

 

[Suzanne S. Barnhill]

Glad you finally got it sorted.