No contacts are there

[John]

I have taken and imported into Outlook 2007 some of my contacts and their fax
number so I can use the Microsoft fax system to send out faxes. However when
I tried to send the fax there are no contacts listed. I know it has
something to do with naming the address book but can someone tell me what I
need to do.

 

[Russ Valentine [MVP-Outlook]]

Importing is not a reliable way to create Contacts. State in detail what you
did.
Any Contact that has a valid fax number will show up in the Outlook Address
Book, which is what Microsoft Fax uses. Accordingly, you either created
Contacts without valid, resolved fax numbers or you created them in a
folder that has not been configured to display in the address book view.

 

[John]

Thank you Russ for your help. I took an Excel spreadsheet and created an
Outlook Address book with Names, address, fax and phone numbers. I verified
the all the information was there.

I then went to the Send Fax Wizard. I then clicked on the address book and
then clicked on the address book I wanted but there was no contact
information. Someone said they thought something had to be named and dragged
but noone, including our IT manager can tell me what I need to do.

I just do not know what to do once I have the Excel spreadsheet.

Thanks again.

John

Importing is not a reliable way to create Contacts. State in detail what you
did.
Any Contact that has a valid fax number will show up in the Outlook Address
Book, which is what Microsoft Fax uses. Accordingly, you either created
Contacts without valid, resolved fax numbers or you created them in a
folder that has not been configured to display in the address book view.