No e-mail notification

[Tom Harrison]

I have recently switched from using Outlook express to using Outlook 2003
for my e-mail. The problem is that lately I am getting no e-mail
notification at all, that is no sound, no envelope and no panel in the
bottom right of the screen, but the mail is being delivered. I haven't
changed any settings and all the boxes are still ticked in the, Options,
E-mail Options, Advanced E-mail Options. I tried uninstalling Outlook then
reinstalling and it worked for the first e-mail then stopped again.

Any help is appreciated as it's driving me nuts.

Tom

 

[fjs1net]

Hi Tom,

This problem may occur if you have rules set up to move e-mails to a
sub-folder of the Inbox on arrival, or your antivirus may also cause
this.

If you have a rule set up, you can edit this: tick/check a box to
display a desktop alert.

I have this enabled on my rules in Outlook 2003, and it works OK for
me.

Not sure about the antivirus solution, unless you disable email scans.

Regards,


Fred

 

[Tom Harrison]

Thanks for your reply Fred, I don't have any rules set up at the moment, I
suspected it could be the anti virus so I disabled it and it made no
difference, still the same problem. Not sure what else I could try.

Tom