no emails sent when using the BCC field

L

lfb21

Version: 2008
Operating System: Mac OS X 10.4 (Tiger)
Email Client: Exchange

Hi Perhaps someone can help me on this one...

have an apple mac with Entourage 2008 installed and Mac OS Tiger, the issue im having is, i have over 300 contacts in a distribution group which i send information to, but i want to BCC the distribution list, everytime i do this it says it has been sent, but i get no replies nor notifications of delivery. i also phone the recipients and ask if they have recieved anything and they all confirm they have recieved nothing. i read a previous post saying that certain ISP's limit the amount of emails to be sent, but we have our own registered domain and an Exchange server.

The emails sent are both emails with and without attachments, and we have double checked the emails addresses, i have tested the exact same Distribution list on a windows xp machine and it works 100%... i BCC the email and they recieve it...

any ideas on this?
 
W

William Smith [MVP]

Hi Perhaps someone can help me on this one...

have an apple mac with Entourage 2008 installed and Mac OS Tiger, the
issue im having is, i have over 300 contacts in a distribution group
which i send information to, but i want to BCC the distribution list,
everytime i do this it says it has been sent, but i get no replies
nor notifications of delivery. i also phone the recipients and ask if
they have recieved anything and they all confirm they have recieved
nothing. i read a previous post saying that certain ISP's limit the
amount of emails to be sent, but we have our own registered domain
and an Exchange server.

The emails sent are both emails with and without attachments, and we
have double checked the emails addresses, i have tested the exact
same Distribution list on a windows xp machine and it works 100%... i
BCC the email and they recieve it...

I believe this is a bug that has never been addressed in Entourage. Just
one malformed address or problem address will prevent a message from
being delivered when it is part of the Bcc field. "To" and "Cc" fields
will allow the others to send, I believe.

Check with the list's owner and visually scan the individual addresses
for problems.

Hope this helps!

--

bill

Entourage Help Page <http://entourage.mvps.org/>
Entourage Help Blog <http://blog.entourage.mvps.org/>
YouTalk <http://nine.pairlist.net/mailman/listinfo/youtalk>
Twitter: follow <http://twitter.com/meck>
 

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